Vendor Manager

2 weeks ago


Chennai, India Tata Consultancy Services Full time
Role: Vendor Management Experience: 6-8 years
Location: Chennai/Bangalore
1. Vendor Relationship Management:
Establish and maintain strong relationships with key IT vendors.
Act as the primary point of contact between the organization and vendors.
Facilitate communication between internal IT teams and external vendors.
2. Contract Management:
Negotiate, review, and manage IT contracts with vendors, ensuring terms and conditions meet organizational needs.
Ensure vendors comply with service level agreements (SLAs) and contract terms.
Monitor contract renewals, terminations, and amendments.
3. Performance Monitoring:
Track vendor performance against agreed SLAs and key performance indicators (KPIs).
Conduct regular vendor performance reviews and report on findings to stakeholders.
Implement corrective actions for underperforming vendors.
4. Risk Management:
Identify potential risks in vendor relationships and develop mitigation strategies.
Ensure vendors meet regulatory and compliance requirements, such as data privacy and cybersecurity standards.
Conduct risk assessments of vendors, especially for critical IT services.
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