Tech Support Associate L1

4 days ago

Bengaluru, India TECEZE Full time

Job Title: Tech Support Associate L1 Location: BengaluruWork Type: HybridPayroll: TECEZEClient: Publicis Re:SourcesExperience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and vendor coordination, with a passion for delivering excellent IT support services in a dynamic, hybrid work environment.Key ResponsibilitiesProvide end-user support for Windows and Mac OS environments.Perform network troubleshooting , VPN configuration, and remote support.Coordinate with IT vendors for warranty support and call logging .Manage Windows File Server , backup, and restoration processes.Configure and troubleshoot MS Office/Outlook, Email setup, Backup solutions .Support Android & iOS devices , including mail and application troubleshooting.Handle ticketing process & SLA compliance (incidents, service requests, escalation matrix).Maintain and track IT assets and inventory records .Manage patch updates, antivirus troubleshooting , and security adherence.Troubleshoot and install network MFD printers .Ensure strict compliance with information security policies .Skills & QualificationsBachelor’s degree in Computer Science, Information Systems, or Engineering.2–4 years of IT support experience , with strong troubleshooting skills in Windows & Mac OS.Exposure to network troubleshooting, VPN, and remote support .Strong hands-on experience in Windows File Server management, backup & restoration .Excellent knowledge of MS Office, Outlook, and email configuration .Familiarity with mobile OS troubleshooting (Android & iOS) .Good understanding of ticketing systems, SLA management, and escalation processes .Strong written and verbal communication skills.Ability to work independently in a remote/hybrid environment .Energetic, proactive, and service-oriented personality.

  • Tech Support Associate L1

    3 weeks ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE

  • Tech Support Associate L1

    1 week ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE

  • Tech support associate l1

    2 weeks ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1 ???? Location: Bengaluru???? Work Type: Hybrid???? Payroll: TECEZE???? Client: Publicis Re: Sources???? Experience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting,...

  • Tech Support Associate L1

    2 weeks ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1Location: BengaluruWork Type: HybridPayroll: TECEZEClient: Publicis Re:SourcesExperience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and vendor...

  • Tech Support Associate L1

    2 weeks ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1Location: BengaluruWork Type: HybridPayroll: TECEZEClient: Publicis Re:SourcesExperience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and vendor...

  • Tech Support Associate L1

    3 weeks ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE Client: Publicis Re:Sources Experience: 2–4 years About the Role We are seeking an energetic and drivenIT Support Engineerto join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking,...

  • Tech Support Associate L1

    4 days ago

    Bengaluru, Karnataka, India TECEZE Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE Client: Publicis Re:Sources Experience: 2–4 yearsAbout the RoleWe are seeking an energetic and drivenIT Support Engineerto join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and...

  • ▷ (Urgent) Tech Support Associate L1

    3 weeks ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1 📍 Location: Bengaluru 💼 Work Type: Hybrid 📝 Payroll: TECEZE 🤝 Client: Publicis Re:Sources 📊 Experience: 2–4 years About the Role We are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS...

  • Tech Support Associate L1

    3 weeks ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1 📍 Location: Bengaluru💼 Work Type: Hybrid📝 Payroll: TECEZE🤝 Client: Publicis Re:Sources📊 Experience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting,...

  • Tech Support Associate L1

    3 weeks ago

    Bengaluru, India TECEZE Full time

    Job Title: Tech Support Associate L1 📍 Location: Bengaluru💼 Work Type: Hybrid📝 Payroll: TECEZE🤝 Client: Publicis Re:Sources📊 Experience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting,...