Tech Support Associate L1

Job description:Role: L1 Technical Support EngineerLocation: HSR layout sector 2, BengaluruShift: 24/7 with RotationalRoles AND Responsibilities: L1 Technical Support Engineers play a crucial role in providing initial support and troubleshooting for technical issues reported by customers or end-users. Here are some key skills required for this role:Technical...

Job Title: L1 Support Engineer - CloudExperience: 1 – 2 yearsLocation: BangaloreJob Summary:We are seeking a proactive and technically skilled L1 Support Engineer to provide first-level IT and cloud support. The role involves assisting end-users with troubleshooting hardware, software, network, and cloud-related issues while ensuring smooth day-to-day IT...

Position: Tech Support AssociateLocation: Bhomanalli, BangaloreExperience: Freshers WelcomeWhat You'll Get:₹21,000 CTC + Attractive Incentives₹15,000 Bonus after completing 6 months2-Way Cab Facility – for a safe and easy commute5 Days Working with 2 Days OffJob Types: Full-time, Permanent, FresherPay: ₹19, ₹23,000.00 per monthBenefits:Health...

Job Title: L1 IT Support EngineerLocation:BangaloreDepartment:IT SupportReports to:IT Manager / Team LeadJob Summary:We are seeking a proactive and customer-focusedL1 Support Engineerto provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and installation tasks...

If you are passionate about providing excellent customer support and troubleshooting technical issues, we are seeking a dedicated individual to join our team as an L1 Support Analyst.Role –We are looking for an L1 Support Analyst 1 who can.• Provide first-level technical support to end-users via phone, email, or chat. Troubleshoot and resolve software...

Greetings from Netsach - A Cyber Security Company.We looking for a Level 1 IT & Network Support Engineer with 3 - 5yrs of experience to join our client onsite in Manama.  Job Title: L1 IT & Network Engineer Exp: 3 - 5yrsJob Location: Manama, Bahrain - OnsiteJob Type: FulltimeWork Days: Sunday to ThursdayInterested candidates please share your resume at ...

L1 IT Desktop Support EngineerDepartment: IT Service Desk/End User SupportReports To: Team LeadSummary:L1 IT Workspace Management Engineer will be the first line of defence for your internal users, providing technicalsupport for desktops, laptops, and other workplace technologies. L1 IT Workspace Management Engineer willtroubleshoot and resolve a wide range...

Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

-Being able to use applications like ServiceNow / Slack / MS Office/JIRA/PagerdutyAccept & registers Service Calls/ Tickets Classify Service Calls/ Tickets according to the specified options(L1, L2 & L3) - Collecting and documenting relevant data related to nature of issues - Troubleshooting reported issues and routing tickets to appropriate groups -...

We are currently hiring for L1 integration support with us.Key ResponsibilitiesMonitor and manage system alerts and events to ensure uninterrupted operations.Create, assign, and track tickets from initial alert to successful resolution.Escalate issues promptly to the appropriate support level or team.Collaborate with other technical teams to resolve...