
Desktop Support Engineer L1
21 hours ago
Designation: Desktop Support Engineer (L1)
Location: Bangalore
Experience: 1–3 years
Department: IT Support
Client: ICON
Job Summary:
We're looking for a proactive Desktop Support Engineer (L1) to provide first-level technical support and ensure smooth IT operations.
Key Responsibilities:
- Provide onsite/remote support for desktops, laptops, and peripherals.
- Troubleshoot hardware, software, and network connectivity issues.
- Install, configure, and update operating systems and applications.
- Manage user accounts, email setup, and basic Active Directory tasks
- Log incidents, track resolutions, and escalate complex issues as needed.
Requirements:
- 1–2 years of experience in desktop or technical support.
- Strong knowledge of Windows OS, MS Office, and basic networking.
- Good communication and problem-solving skills.
Job Types: Full-time, Permanent
Pay: ₹24, ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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