Desktop Support Engineer L1

21 hours ago


Bengaluru, Karnataka, India Vertex Techno Solutions (B) Pvt. Ltd Full time ₹ 2,88,000 - ₹ 3,60,000 per year

Designation: Desktop Support Engineer (L1)

Location: Bangalore

Experience: 1–3 years

Department: IT Support

Client: ICON

Job Summary:

We're looking for a proactive Desktop Support Engineer (L1) to provide first-level technical support and ensure smooth IT operations.

Key Responsibilities:

  • Provide onsite/remote support for desktops, laptops, and peripherals.
  • Troubleshoot hardware, software, and network connectivity issues.
  • Install, configure, and update operating systems and applications.
  • Manage user accounts, email setup, and basic Active Directory tasks
  • Log incidents, track resolutions, and escalate complex issues as needed.

Requirements:

  • 1–2 years of experience in desktop or technical support.
  • Strong knowledge of Windows OS, MS Office, and basic networking.
  • Good communication and problem-solving skills.

Job Types: Full-time, Permanent

Pay: ₹24, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person



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