Desktop Engineer

1 week ago

Bengaluru, Karnataka, India Creatigrity Technologies Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company:
Creatigrity Technologies Private Limited

Location:
175, EPIP 2nd Phase, KIADB Industrial Area, Brookefield, Bengaluru, Karnataka – 560066

Shift:
Night Shift

Position Overview

Creatigrity Technologies is looking for a
Desktop Engineer
with strong troubleshooting skills to provide end-to-end IT support across hardware, software, network, and communication systems. The ideal candidate should have hands-on experience resolving
Outlook, LAN/WAN, Wi-Fi, VOIP, and hardware issues
, while coordinating with service providers and vendors to ensure smooth IT operations.

Key Responsibilities

  • Email & Outlook Support
  • Create, configure, and delete Outlook user accounts.
  • Troubleshoot Outlook email sync, login, and configuration issues.
  • Manage mailbox permissions, PST files, and connectivity with Exchange/Office 365.
  • Networking & Connectivity
  • Troubleshoot LAN/WAN, Wi-Fi connectivity, and DNS/DHCP issues.
  • Monitor and maintain network performance, escalating major outages.
  • Assist in IP configuration, subnet troubleshooting, and switch/port issues.
  • VOIP & Communication Tools
  • Troubleshoot VOIP-related issues including Communicator, Access Metrix, and softphone clients.
  • Ensure proper connectivity and call quality across systems.
  • Hardware & System Maintenance
  • Diagnose and resolve issues related to RAM, hard disks, SNTP, printers, desktops, and peripherals.
  • Perform routine preventive maintenance and upgrades.
  • Coordinate with desktop suppliers and vendors for warranty claims/replacements.
  • Service Provider Coordination
  • Liaise with
    Internet Service Providers (ISP)
    to resolve outages and downtime.
  • Coordinate with
    UPS vendors
    to ensure power backup availability.
  • Manage AMC vendors for desktop and hardware support.
  • General IT Support
  • Provide L1/L2 IT support for end-users on applications and system-related issues.
  • Handle software installations, updates, and license management.
  • Monitor and report on IT infrastructure health.
  • Maintain asset inventory, IT documentation, and ticketing systems.
  • Shift & Communication
  • Provide support during
    night shift
    operations.
  • Maintain effective communication with team members and stakeholders for seamless IT support.

Required Skills & Qualifications

  • Diploma / Graduate in Computer Science, IT, or related field.
  • 2–5 years of experience in Desktop/IT Support.
  • Strong knowledge of Outlook, Office 365, LAN/WAN, Wi-Fi troubleshooting.
  • Familiarity with VOIP tools and hardware components.
  • Hands-on with IT ticketing systems and remote desktop tools.
  • Strong analytical and problem-solving skills.
  • Good communication skills to interact with service providers and internal teams.
  • Willingness to work in
    Night Shift
    .

  • Desktop Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Position Summary:Enable customer professionals to meet the increasing pace of business by delivering productivity and collaboration solutions that empower them to work together where they want and how they want. The Desktop Engineer has a deep end to end understanding of all desktop technologies and understands how...

  • Senior Desktop Engineer

    4 days ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    GreetingsTCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using...

  • Desktop Engineering Lead

    2 weeks ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Position Summary:Enable customer professionals to meet the increasing pace of business by delivering productivity and collaboration solutions that empower them to work together where they want and how they want. The Desktop Engineer has a deep end to end understanding of all desktop technologies and understands how...

  • Desktop Automation Engineer

    1 week ago

    Bengaluru, Karnataka, India Algoshack Technologies Full time ₹ 80,00,000 - ₹ 1,20,00,000 per year

    We are seeking a skilled and detail-oriented Desktop Automation Engineer with a strong background in automation testing to join our team. The ideal candidate will have expertise in desktop application automation, a solid grasp of C# programming, and hands-on experience with tools like FlaUI, WinAppDriver, or similar frameworks.Key Responsibilities:Develop,...

  • Desktop Support Engineer

    4 days ago

    Bengaluru, Karnataka, India Instrumentation and control solutions Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    We are hiring Desktop Support Engineers at the followinglocations: Baska (Halol)Paonta SahibSikkimRoorkeeBangaloreRequirements:•Experience: 2-10 years•Skills: IT/Desktop Support , User Management, Data Backup, Restoration, Handling of QMS activity.Immediate joiners will be preferred.Interested candidates can share their CVs at -WhatsApp : Job Types:...

  • Desktop Support Engineer

    4 days ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    About The Role   We are seeking a skilled and customer-focused Desktop Support Engineer  to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and...

  • Senior Windows Desktop Engineer

    1 hour ago

    Bengaluru, Karnataka, India Wenger & Watson Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    **** Its Contract to Hire postion*******Job Title: Senior Windows Desktop Engineer (DEX Specialist)Location: RemoteShift Timing: 2:30 PM 11:30 PM ISTExperience: 7–10 Years (Relevant)About the RoleWe are looking for an experienced Windows Desktop Engineer (L2/L3) with strong expertise in Desktop Experience (DEX) and automation to investigate systemic issues...

  • Desktop Support Engineer L1

    1 hour ago

    Bengaluru, Karnataka, India Vertex Techno Solutions (B) Pvt. Ltd Full time ₹ 2,88,000 - ₹ 3,60,000 per year

    Designation: Desktop Support Engineer (L1)Location: BangaloreExperience: 1–3 yearsDepartment: IT SupportClient: ICONJob Summary:We're looking for a proactive Desktop Support Engineer (L1) to provide first-level technical support and ensure smooth IT operations.Key Responsibilities:Provide onsite/remote support for desktops, laptops, and...

  • Desktop Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and...

  • Desktop Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and...