EUC/IT-Support Engineer- L1

5 days ago

Bengaluru, Karnataka, India Apna Full time ₹ 3,60,000 - ₹ 4,80,000 per year

About Apna )

Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.

Backed by marquee investors like Tiger Global, Lightspeed, Sequoia, Owl Ventures, Greenoaks Capital & few more with solid $190+ funding. Apna is on a mission to enable livelihoods for billions in India. With over 16 million users from 50+ cities and 100,000+ employers that trust the platform - India has a new destination to discover relevant opportunities.

About the Role:

We're looking for a skilled and service-oriented L1 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid environment of macOS, Windows, and mobile platforms.

Requirement: 1

Title: L1 EUC Engineer

Department: End-User Computing

Experience Required: 2-3 years

Reports To: EUC Lead

Location: Bangalore (Work from Office - Domlur)

CTC: 3-4L

Requirements

What is the scope & responsibility of the Role?

  • Support Apna's  IT Operations
  • Address user tickets related to hardware, software, and networking issues
  • Ensure timely patching, software installations, and updates on end-user devices
  • Conduct remote troubleshooting and resolve technical issues
  • Set up and configure laptops, desktops, and mobile devices for new joiners
  • Build software packages and manage Mac, Windows, and iOS/Android devices through MDM
  • Coordinate with L2/L3 teams for escalations and follow-ups
  • Comply with all company policies and procedures

Skills/Strength of an Ideal Candidate

  • 2-3 years of relevant Service desk experience
  • Familiarity with Windows and macOS operating systems
  • Basic understanding of Google Workspace, Slack, Microsoft 365, and Jira
  • Exposure to MDM tools like Jamf, Intune, or Kandji (a plus)
  • Good troubleshooting skills for laptops, mobile devices, and basic network issues
  • Knowledge of AV/VC systems and peripherals
  • Strong customer service mindset and willingness to learn
  • Ability to work in a fast-paced, collaborative environment
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Working knowledge of IT tools (Slack, Jira, G-Suite, O365 etc)
  • Troubleshoot client software and basic network connectivity problems
  • Ability to perform remote troubleshooting and provide clear instructions.
  • AV/VC deployment experience  (Polycom, Zoom/BlueJeans)
  • Responsible for managing assets, inventory details, regular update of all assets tractions and sharing MIS reports on a regular basis.
  • Good Communication Skills

  • EUC/IT-Support Engineer

    1 week ago

    Bengaluru, Karnataka, India, Karnataka apna Full time

    DescriptionAbout ApnaFounded in 2019, Apna is India’s largest professional networking platform dedicated to helping India’s burgeoning working class to unlock unique professional networking, and skilling opportunities. We’re one of the fastest growing unicorns currently live in 60+ cities of 20+ states.Backed by marquee investors like Tiger Global,...

  • EUC / IT-Support Engineer- L2

    5 days ago

    Bengaluru, Karnataka, India Apna Full time ₹ 40,00,000 - ₹ 60,00,000 per year

    About Apna )Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.Backed by marquee investors like Tiger Global, Lightspeed,...

  • Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Apna Full time ₹ 4,50,000 - ₹ 7,50,000 per year

    About the Role:We're looking for a skilled and service-oriented L1 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid...

  • EUC Desktop Support

    1 week ago

    Bengaluru, Karnataka, India, Karnataka Tata Consultancy Services Full time

    Role: EUC Desktop support, Windows OS Administration, Mac OS Exp - 10 to 15 years Location: Chennai/BangalorePosition Overview The Infrastructure End User Workplace Operations – Level 3 Support (Desktop Engineering | EUC | Windows & macOS | Intune | HAM) position is a critical role within the Information Technology Infrastructure Services sector. This role...

  • L1 Production Support Engineer

    7 days ago

    Bengaluru, Karnataka, India Rapid Works Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    We are hiring L1 Production Support Engineers for our operations team. The role involves real-time monitoring, incident management, and first-level troubleshooting across applications and infrastructure. Perks and benefitsMedical benefits

  • L1 Support Engineer for Bangalore

    1 week ago

    Bengaluru, Karnataka, India VAMS Full time ₹ 30,00,000 - ₹ 60,00,000 per year

    Company Description VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. Job Description VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently...

  • L1 support Engineer

    1 week ago

    Bengaluru, Karnataka, India SBS Global Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: L1 Support Specialist   Bangalore Night swift ( 6:30pm -3:30am)   Work timings : Amsterdam (AMS) Zone   Job Description:   The L1 Support Specialist plays a crucial role in providing first-line technical assistance and support to end-users encountering operational issues. This position requires a solid foundation in Linux systems, along with...

  • L1 IT

    5 days ago

    Bengaluru, Karnataka, India NETSACH GLOBAL Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Greetings from Netsach - A Cyber Security Company.We looking for a Level 1 IT & Network Support Engineer with 3 - 5yrs of experience to join our client onsite in Manama.  Job Title: L1 IT & Network Engineer Exp: 3 - 5yrsJob Location: Manama, Bahrain - OnsiteJob Type: FulltimeWork Days: Sunday to ThursdayInterested candidates please share your resume at ...

  • L1 Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Ample Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Designation - L1 Support Engineer Onboarding & Off-boardingLocation - Mumbai, Pune, Gurgaon, Hyderabad, Chennai, KochiJob Type: Contractual, Rotational Shifts 24x7Job Summary:We are looking for a detail-oriented and proactive L1 Support Engineer to manage onboarding and off-boarding activities within customer environments. The ideal candidate will have a...

  • L1 IT

    2 weeks ago

    Bengaluru, Karnataka, India Netsach Global Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Greetings from Netsach - A Cyber Security Company.We looking for a Level 1 IT & Network Support Engineer with 3 - 5yrs of experience to join our client onsite in Manama.  Job Title: L1 IT & Network Engineer Exp: 3 - 5yrsJob Location: Manama, Bahrain - OnsiteJob Type: FulltimeWork Days: Sunday to ThursdayInterested candidates please share your resume at ...