Support Engineer

23 hours ago

Bengaluru, Karnataka, India Apna Full time ₹ 4,50,000 - ₹ 7,50,000 per year
About the Role:

We're looking for a skilled and service-oriented L1 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid environment of macOS, Windows, and mobile platforms.

What is the scope & responsibility of the Role?

  • Support Apna's  IT Operations
  • Address user tickets related to hardware, software, and networking issues
  • Ensure timely patching, software installations, and updates on end-user devices
  • Conduct remote troubleshooting and resolve technical issues
  • Set up and configure laptops, desktops, and mobile devices for new joiners
  • Build software packages and manage Mac, Windows, and iOS/Android devices through MDM
  • Coordinate with L2/L3 teams for escalations and follow-ups
  • Comply with all company policies and procedures

Skills/Strength of an Ideal Candidate

  • 2-3 years of relevant Service desk experience
  • Familiarity with Windows and macOS operating systems
  • Basic understanding of Google Workspace, Slack, Microsoft 365, and Jira
  • Exposure to MDM tools like Jamf, Intune, or Kandji (a plus)
  • Good troubleshooting skills for laptops, mobile devices, and basic network issues
  • Knowledge of AV/VC systems and peripherals
  • Strong customer service mindset and willingness to learn
  • Ability to work in a fast-paced, collaborative environment
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Working knowledge of IT tools (Slack, Jira, G-Suite, O365 etc)
  • Troubleshoot client software and basic network connectivity problems
  • Ability to perform remote troubleshooting and provide clear instructions.
  • AV/VC deployment experience  (Polycom, Zoom/BlueJeans)
  • Responsible for managing assets, inventory details, regular update of all assets tractions and sharing MIS reports on a regular basis.

Good Communication Skills

  • Support Engineer

    19 hours ago

    Bengaluru, Karnataka, India 19 Job Support Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Qualification: Diploma or engineering in E and C with networking knowledge, CCNA certificate is added advantage.

  • Data Entry Operator

    3 days ago

    Bengaluru, Karnataka, India Design Engineer Full time ₹ 2,64,000 per year

    We are seeking a dedicated and detail-oriented Data Entry Operator (DEO) to support R&D projects. The role involves accurate data entry, documentation, and maintenance of research records in secure systems. The DEO will assist scientists, engineers, and administrative staff by ensuring timely and error-free handling of project information.Key...

  • Support Engineer

    18 hours ago

    Bengaluru, Karnataka, India 19 Job Support Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Qualification: Degree in Computer Science or 1 year of relevant experience Must Know: XPATH, REGEX, SQL, LINUX, HTTP STATUS & AWS

  • IT Support Engineer

    3 days ago

    Bengaluru, Karnataka, India REBEL FOODS Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilities This is a internship on-site role for an IT Support Engineer located in Delhi. The IT Support Engineer will be responsible for providing technical support, troubleshooting IT systems, performing system administration tasks, and assisting with help desk support on a day-to-day basis.QualificationsTechnical Support and Information...

  • Senior Packaging Engineering Trainer – Pharmaceutical Industry

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Tek Support Part time

    Job Title: Senior Packaging Engineering Trainer – Pharmaceutical IndustryLocation: RemoteJob Type: Part-timeJob Summary:We are seeking an experienced Packaging Engineering Trainer with over 10 years of hands-on expertise in pharmaceutical packaging systems, materials, and regulatory compliance. The ideal candidate will design, develop, and deliver training...

  • Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Rrelocate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Support EngineerLocation: Remote (with occasional travel to client sites if needed)Company: [Client Name customizable]Industry: Enterprise Networking / TechnologyAbout the RoleWe're redefining the future of enterprise networking, and we're looking for a Support Engineer who thrives on solving complex technical challenges. This is not a maintenance...

  • Support Engineer

    18 hours ago

    Bengaluru, Karnataka, India Kognitos Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Founding Support Engineer (Customer Experience Engineering) Location: Hybrid- BangaloreTeam: Customer Experience At Kognitos, we're rewriting how enterprises interact with software—using plain English and the power of Generative AI. Our automation platform is transforming how work gets done, and our customers are at the heart of this revolution.We're...

  • Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Themesoft Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:L2 Support Engineer (Java / Unix / SQL)Location:BangaloreExperience:4–10 YearsAbout the Role:We're looking for an experiencedL2 Support Engineerwith a strong foundation in software engineering concepts, SDLC, and ITSM processes. The ideal candidate will be hands-on in coding, debugging, and production support, with excellent analytical and...

  • Support Engineering

    1 week ago

    Bengaluru, Karnataka, India Wingsoft Consulting LLC Full time ₹ 12,00,000 - ₹ 20,00,000 per year

    Job Title: Support Engineering - Networking (Meter)Location: Bangalore, KA, IN (Hybrid)Workspace: This is a hybrid role. Once the Bangalore office is established, attendance will be required Tuesday through Thursday. Candidates for Bangalore must be willing to relocate to Bangalore upon starting, as the office is not yet open but will require hybrid...

  • IT Support Engineer

    5 days ago

    Bengaluru, Karnataka, India ASSYSTEM Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description Assystem Stup is a full-service project delivery consultancy company offering master planning, comprehensive building design, engineering and project management services. We serve many clients in decarbonised energy, transportation, cities & territories, buildings and commercial, institutional, recreational and manufacturing facility...