Support Engineer
2 days ago
Job Title:
L2 Support Engineer (Java / Unix / SQL)
Location:
Bangalore
Experience:
4–10 Years
About the Role:
We're looking for an experienced
L2 Support Engineer
with a strong foundation in software engineering concepts, SDLC, and ITSM processes. The ideal candidate will be hands-on in coding, debugging, and production support, with excellent analytical and communication skills.
Key Responsibilities:
- Provide
L2 production support
and incident resolution. - Analyze, debug, and fix complex technical issues.
- Collaborate with development teams to ensure smooth deployments and issue resolutions.
- Maintain strong adherence to
SDLC & ITSM
practices.
Technical Skills:
- Proficiency in any
Object-Oriented Programming language
(Java / C++ / Python). - Strong experience in
Unix/Linux commands & shell scripting
. - Expertise in
SQL querying, stored procedures, and debugging
(Erase/Cursors preferred). - Solid understanding of
database concepts
and performance tuning.
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