Support Engineer

9 hours ago

Bengaluru, Karnataka, India Themesoft Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title:
L2 Support Engineer (Java / Unix / SQL)


Location:
Bangalore


Experience:
4–10 Years

About the Role:

We're looking for an experienced
L2 Support Engineer
with a strong foundation in software engineering concepts, SDLC, and ITSM processes. The ideal candidate will be hands-on in coding, debugging, and production support, with excellent analytical and communication skills.

Key Responsibilities:

  • Provide
    L2 production support
    and incident resolution.
  • Analyze, debug, and fix complex technical issues.
  • Collaborate with development teams to ensure smooth deployments and issue resolutions.
  • Maintain strong adherence to
    SDLC & ITSM
    practices.

Technical Skills:

  • Proficiency in any
    Object-Oriented Programming language
    (Java / C++ / Python).
  • Strong experience in
    Unix/Linux commands & shell scripting
    .
  • Expertise in
    SQL querying, stored procedures, and debugging
    (Erase/Cursors preferred).
  • Solid understanding of
    database concepts
    and performance tuning.

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