Support Engineer

CompanyQualcomm India Private LimitedJob AreaEngineering Services Group, Engineering Services Group > Support EngineeringGeneral SummaryAs a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.Minimum QualificationsBachelor's degree and 1+ year of Support Engineering or related work experience.ORAssociate's degree and 2+ years of Support Engineering or related work experience.ORHigh School Diploma or equivalent and 3+ years of Support Engineering or related work experience.Completed advanced degree in a relevant field may be substituted for up to one year (Master's = one year) of work experience.Preferred QualificationsBachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field.Certification in Electronics or related area.Military experience or training in electronics field (Rank E5+ 1 year).3+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging.3+ years of experience in a lab environment.1+ year in a leadership role with or without direct reports.1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).Principal Duties And ResponsibilitiesPerforms organizational or low-level development and process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry with some supervision.Provides layout and design support for engineers and recommendations for midsized projects with some guidance.Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance and analyzes moderately complex failures or malfunctions.Gathers and integrates data and information from stakeholders to understand simple specifications and develop basic solutions.Collaborates with individuals inside own team and across other teams to complete project work while managing and executing individual project priorities, deadlines, and deliverables.Level Of ResponsibilityWorks independently with minimal supervision.Decision-making affects direct area of work and/or work group.Requires verbal and written communication skills to convey complex information. May require basic negotiation, influence, tact, etc.Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability- or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.If you would like more information about this role, please contact Qualcomm Careers.