EUC/IT-Support Engineer- L2

1 day ago

Bengaluru, Karnataka, India Apna Full time ₹ 4,000 - ₹ 6,000 per year

About Apna )

Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.

Backed by marquee investors like Tiger Global, Lightspeed, Sequoia, Owl Ventures, Greenoaks Capital & few more with solid $190+ funding. Apna is on a mission to enable livelihoods for billions in India. With over 16 million users from 50+ cities and 100,000+ employers that trust the platform - India has a new destination to discover relevant opportunities.

About the Role:

We're looking for a skilled and service-oriented L2 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid environment of macOS, Windows, and mobile platforms.

Requirement: 1

Title: EUC/IT-Support Engineer- L2

Department: End-User Computing

Location: Bangalore (Work from Office - Domlur)

Experience Required: 3-4 years

Reports To: EUC Lead

Budget: 4 to 6L

Requirements

What is the scope & responsibility of the Role?

  • Support Appna's  IT Operations
  • Address user tickets regarding hardware, software and networking
  • Conduct remote troubleshooting
  • Diagnose and resolve technical issues
  • Installation and support end-user devices.
  • Create technical documentation and SOP's
  • Installing authorised software and ensuring patches and upgrades are applied on end-user  devices
  • Build packages, and administrates Mac, Windows OS and IOS/Android devices through MDM
  • Complies with all company policies and procedures.
  • Participates in the implementation and support of IT-related policies.

Skills/Strength of an Ideal Candidate

  • 3-4 years of relevant experience in IT support or similar roles (Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician).
  • Hands-on experience with Windows, macOS, and Linux operating systems.
  • Good knowledge of Google Workspace, Microsoft 365, Slack, Jira, and other productivity/collaboration tools.
  • Experience with MDM platforms such as Jamf, Intune, Kandji, WS-1 etc. 
  • Good understanding of network fundamentals including DHCP, DNS, office Wi-Fi, and VPN troubleshooting.
  • Familiarity with IT ticketing systems and asset management tools.
  • Proficient in diagnosing and resolving hardware, software, and Network connectivity issues.
  • Good communication skills with a positive and professional attitude.
  • Experience in AV/VC setup and support (e.g., Zoom, Google Meet, Polycom)
  • Strong troubleshooting and critical thinking skills
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Responsible for managing assets, inventory details, regular update of all assets tractions and sharing MIS reports on a regular basis

  • EUC/IT-Support Engineer- L1

    1 day ago

    Bengaluru, Karnataka, India Apna Full time ₹ 30,00,000 - ₹ 40,00,000 per year

    About Apna )Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.Backed by marquee investors like Tiger Global, Lightspeed,...

  • EUC Engineer – IMAC Implementation

    2 weeks ago

    Bengaluru, Karnataka, India TECEZE Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title:EUC Engineer – IMAC ImplementationClient:InfosysPayroll:TECEZEWork Type:Full-timeLocation:BangaloreExperience Level:1–6 years (Flexible based on project scope)Role Overview:We are seeking an experiencedEUC Engineer (IMAC Implementation)to manage and executeInstall, Move, Add, Change (IMAC)activities for end-user computing devices. The role...

  • Support Engineer

    7 days ago

    Bengaluru, Karnataka, India Apna Full time ₹ 4,50,000 - ₹ 7,50,000 per year

    About the Role:We're looking for a skilled and service-oriented L1 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid...

  • L2 Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Themesoft Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from ThemesoftWe're looking for a highly skilledL2 Support Engineerto join our growing team.Location:Bangalore / HyderabadExperience:4–10 YearsType:Contract Role only** Notice Period: Immediate to 10 days joiners onlyTechnical Skills RequiredObject-Oriented Programming: Java / C++ / PythonUnix/Linux: Strong command-line and scripting...

  • L2 Server Support Engineer

    1 week ago

    Bengaluru, Karnataka, India TVS Electronics Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Job Title: L2 Server Support EngineerExperience: 2 - 4 YearsLocation: BangaloreNote: Immediate Joiners are Preferred.Role Overview:We are looking for a skilled L2 Server Support Engineer with 2-4 years of experience in managing and troubleshooting Windows Server environments. The ideal candidate should be well-versed in VMware, O365, SharePoint, Teams...

  • L2 Engineer

    7 days ago

    Bengaluru, Karnataka, India MaimsD Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description : Layer 2 (L2)/MAC Scheduler EngineerLocation : Bengaluru, IndiaExperience Range : 2 - 9 years We are seeking a skilled and dedicated Layer 2 (L2)/MAC Scheduler Engineer to join our development team in Bengaluru. This role is crucial for designing, implementing, and optimizing the core scheduling functionalities of our base station...

  • L2 Network Engineer

    7 days ago

    Bengaluru, Karnataka, India Connectivity IT Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    The L2 Network Engineer will play a crucial role in maintaining and improving our network systems. You will support network operations, troubleshoot complex issues, and collaborate with other IT teams to implement network solutions. Your expertise will be key in ensuring that our network remains secure, stable, and efficient.ResponsibilitiesMonitor and...

  • Senior EUC

    1 week ago

    Bengaluru, Karnataka, India Growel Softech Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Senior EUC / MacOS / iOS EngineerLocation: Pune / Bangalore (Hybrid - 3days in a week at office, 2 days WFH)Shift Timings: US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving)Overall – Senior 7+ yearsRelevant – (5+ years)Considerable Notice Period: 30 daysConsiderable GAP: Upto 3 monthsProject Overview: Northern Trust is seeking...

  • Principal EUC Support Engineer T500-20577

    1 week ago

    Bengaluru, Karnataka, India ANSR Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    ANSR is hiring for one of its clients.About Dr. Martens:Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Produced originally for workers looking for tough, durable boots, the brand was quickly adopted by diverse youth subcultures and associated musical movements. Dr. Martens has since transcended its working-class roots while still...

  • L1 & L2 Support

    7 days ago

    Bengaluru, Karnataka, India Vimerse Infotech Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Role:-L1 & L2 Support Location:-(Bangalore, Noida, Pune, Mumbai, Hyderabad) Exp:- 1-2 yrs Work Mode:- Remote Shift Timing:-6:30 PM to 3:30 PM Roles & Responsibility:- Mac, Windows Application Troubleshooting Remote - With good connectivity and power back-up and availability for calls Key Responsibilities:L1 Support:Provide first-line support for issues...