EUC/IT-Support Engineer- L2

2 weeks ago


Bengaluru, Karnataka, India Apna Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About Apna )

Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.

Backed by marquee investors like Tiger Global, Lightspeed, Sequoia, Owl Ventures, Greenoaks Capital & few more with solid $190+ funding. Apna is on a mission to enable livelihoods for billions in India. With over 16 million users from 50+ cities and 100,000+ employers that trust the platform - India has a new destination to discover relevant opportunities.

About the Role:

We're looking for a skilled and service-oriented L2 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid environment of macOS, Windows, and mobile platforms.

Requirement: 1

Title: EUC/IT-Support Engineer- L2

Department: End-User Computing

Location: Bangalore (Work from Office - Domlur)

Experience Required: 3-4 years

Reports To: EUC Lead

Budget: 4 to 6L

Requirements

What is the scope & responsibility of the Role?

  • Support Appna's  IT Operations
  • Address user tickets regarding hardware, software and networking
  • Conduct remote troubleshooting
  • Diagnose and resolve technical issues
  • Installation and support end-user devices.
  • Create technical documentation and SOP's
  • Installing authorised software and ensuring patches and upgrades are applied on end-user  devices
  • Build packages, and administrates Mac, Windows OS and IOS/Android devices through MDM
  • Complies with all company policies and procedures.
  • Participates in the implementation and support of IT-related policies.

Skills/Strength of an Ideal Candidate

  • 3-4 years of relevant experience in IT support or similar roles (Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician).
  • Hands-on experience with Windows, macOS, and Linux operating systems.
  • Good knowledge of Google Workspace, Microsoft 365, Slack, Jira, and other productivity/collaboration tools.
  • Experience with MDM platforms such as Jamf, Intune, Kandji, WS-1 etc. 
  • Good understanding of network fundamentals including DHCP, DNS, office Wi-Fi, and VPN troubleshooting.
  • Familiarity with IT ticketing systems and asset management tools.
  • Proficient in diagnosing and resolving hardware, software, and Network connectivity issues.
  • Good communication skills with a positive and professional attitude.
  • Experience in AV/VC setup and support (e.g., Zoom, Google Meet, Polycom)
  • Strong troubleshooting and critical thinking skills
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Responsible for managing assets, inventory details, regular update of all assets tractions and sharing MIS reports on a regular basis


  • Bengaluru, Karnataka, India APNATIME TECH PRIVATE LIMITED Full time

    Job Title : EUC/IT-Support Engineer- L2Location : BangaloreDepartment : End-User ComputingExperience Required : 1-4 yearsReports To : EUC the Role : Were looking for a skilled and service-oriented L2 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth...


  • Bengaluru, Karnataka, India Apna Full time ₹ 30,00,000 - ₹ 40,00,000 per year

    About Apna )Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.Backed by marquee investors like Tiger Global, Lightspeed,...

  • Support Engineer

    18 hours ago


    Bengaluru, Karnataka, India Apna Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    About the Role:We're looking for a skilled and service-oriented L1 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid...

  • L2 Support

    1 week ago


    Bengaluru, Karnataka, India LogiCoy Full time

    L2 Support for our Healthcare products. Responsibilities debug issues, answer client queries on product, Monitor and Suport product availability Qualifications 2+ years of L2 Support experience. Experince using tools like SOAP UI, Postman etc for testing APIS, etc. Basic knowledge of Linux, SQL, shell scripts. Eager to learn new products. Open to...


  • Bengaluru, Karnataka, India Covenant HR Full time

    Company – Our client is a global leader in cybersecurity solutions, known for safeguarding large-scale enterprise networks and critical applications. They work with some of the world's leading organizations across industries to strengthen security posture and mitigate evolving threats. With a strong focus on innovation, they are recognized as a top...

  • L2 Network Engineer

    4 weeks ago


    Bengaluru, Karnataka, India Sheryl strategic solutions Pvt. LTD. Full time

    Network Engineer - L2 (Contract-to-Hire)About the JobJoin our dynamic team as an L2 Network Engineer, a key player in managing and optimizing our network infrastructure. This is a 6-month contract-to-hire opportunity for a skilled professional with expertise in cloud environments and network support. You'll work in a hybrid model, spending three days a week...


  • Bengaluru, Karnataka, India Ascendion Full time

    Job Title :: L2 Azure Support Engineer Location :: Bengaluru, India (Hybrid - 10 days in a month onsite) Minimum 3+ years of relevant experience Shift Timing :: Rotational shift or weekend working Top Skills :: Azure Virtual Machines (Azure App Services) Azure Active Directory (Azure Monitoring and Management/Azure AD Authentication) Ticketing System ...


  • Bengaluru, Karnataka, India Ascendion Full time

    Job Title :: L2 Azure Support EngineerLocation :: Bengaluru, India (Hybrid - 10 days in a month onsite)Minimum 3+ years of relevant experienceShift Timing :: Rotational shift or weekend workingTop Skills ::Azure Virtual Machines (Azure App Services)Azure Active Directory (Azure Monitoring and Management/Azure AD Authentication)Ticketing SystemJob...


  • Bengaluru, Karnataka, India Ascendion Full time

    Job Title :: L2 Azure Support EngineerLocation :: Bengaluru, India (Hybrid - 10 days in a month onsite)Minimum 3+ years of relevant experienceShift Timing :: Rotational shift or weekend workingTop Skills ::Azure Virtual Machines (Azure App Services)Azure Active Directory (Azure Monitoring and Management/Azure AD Authentication)Ticketing SystemJob...


  • Bengaluru, Karnataka, India KPG99 INC Full time

    Role: Network Engineer- L2 Location: Bengaluru, Karnataka 560103, India. Onsite/Hybrid: Hybrid – In office 3 days per week Duration: 6 months contract to hire Position Overview: We are seeking a skilled L2 Network Engineer with expertise in cloud environments and network support. The ideal candidate will have hands-on experience with Palo Alto...