L1 & L2 Support
8 hours ago
Roles & Responsibility:- Mac, Windows Application Troubleshooting Remote - With good connectivity and power back-up and availability for calls
Key Responsibilities:
- L1 Support:
- Provide first-line support for issues related to Mac and Windows applications.
- Troubleshoot and resolve common software issues, including installation problems, performance issues, and application errors.
- Assist users with basic configurations, settings adjustments, and software updates.
- Document and track support requests using our ticketing system.
- Escalate complex issues to L2 support as needed.
- L2 Support:
- Handle more advanced troubleshooting for Mac and Windows applications.
- Diagnose and resolve complex application issues, including compatibility problems and in-depth software conflicts.
- Perform root cause analysis and provide solutions or workarounds for recurring issues.
- Collaborate with development teams or vendors to resolve issues that require deeper technical insight.
- Maintain detailed records of troubleshooting steps and resolutions.
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L1/L2 Production Support
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RPA UiPath Tech L1/L2 Support
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L1 Support "Contract"
1 week ago
Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 7,20,000 - ₹ 7,92,000 per yearDear All,Work Location: BengaloreContract Duration : 1YearWork Exp:0-3 YearsBudget: 6 LPAN.p:Immediate to 15 DaysWork Mode: Work from OfficeInterview Mode:L1 Virtual,L2 face 2 facePosition name: L1 SupportMust Have:1) Good Communication Skills
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L1 Engineer
1 week ago
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Datacenter L2 Support
7 hours ago
Bengaluru, Karnataka, India Value Point Systems Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionNoventiq ValuePoint is a leading Digital Systems & Services Integrator headquartered in South Asia, specializing in accelerating digital transformation through consulting, integration, and security services. As part of Noventiq Holdings PLC, a globally recognized provider of IT solutions, ValuePoint offers expertise in cybersecurity, data...
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L1 IT
13 hours ago
Bengaluru, Karnataka, India Netsach Global Full time ₹ 5,00,000 - ₹ 15,00,000 per yearGreetings from Netsach - A Cyber Security Company.We looking for a Level 1 IT & Network Support Engineer with 3 - 5yrs of experience to join our client onsite in Manama. Job Title: L1 IT & Network Engineer Exp: 3 - 5yrsJob Location: Manama, Bahrain - OnsiteJob Type: FulltimeWork Days: Sunday to ThursdayInterested candidates please share your resume at ...
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Bengaluru, Karnataka, India Enhancesys Innovations Full time ₹ 4,00,000 - ₹ 8,00,000 per yearDescription : We are looking for a skilled L2 Support Engineer with 1-3 years of hands-on experience in technical support and issue resolution. You will serve as the Second level contact point for unresolved issues from the L1 team, working closely with L1 teams, developers, and system administrators to ensure high-quality service delivery and system...
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FCRM AML L2 Support Engineer
2 weeks ago
Bengaluru, Karnataka, India ixceed Full time ₹ 10,00,000 - ₹ 20,00,000 per yearJob Description: FCRM AML L2 Support EngineerLocation: BangaloreType: ContractJob Description:Key ResponsibilitiesProvide L2 production support for FCRM AML applications.Handle incidents, service requests, and problem management within SLA.Monitor batches, jobs, and interfaces; perform environment validations.Troubleshoot issues using SQL/PLSQL, Unix/Linux...
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L1 Engineer
3 hours ago
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L2 Server Support Engineer
2 days ago
Bengaluru, Karnataka, India TVS Electronics Full time ₹ 4,50,000 - ₹ 6,00,000 per yearJob Title: L2 Server Support EngineerExperience: 2 - 4 YearsLocation: BangaloreNote: Immediate Joiners are Preferred.Role Overview:We are looking for a skilled L2 Server Support Engineer with 2-4 years of experience in managing and troubleshooting Windows Server environments. The ideal candidate should be well-versed in VMware, O365, SharePoint, Teams...