
▷ (Urgent) Tech Support Associate L1
4 weeks ago
Job Title: Tech Support Associate L1
📍 Location: Bengaluru
💼 Work Type: Hybrid
📝 Payroll: TECEZE
🤝 Client: Publicis Re:Sources
📊 Experience: 2–4 years
About the Role
We are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and vendor coordination, with a passion for delivering excellent IT support services in a dynamic, hybrid work environment.
Key Responsibilities
- Provide end-user support for Windows and Mac OS environments.
- Perform network troubleshooting, VPN configuration, and remote support.
- Coordinate with IT vendors for warranty support and call logging.
- Manage Windows File Server, backup, and restoration processes.
- Configure and troubleshoot MS Office/Outlook, Email setup, Backup solutions.
- Support Android & iOS devices, including mail and application troubleshooting.
- Handle ticketing process & SLA compliance (incidents, service requests, escalation matrix).
- Maintain and track IT assets and inventory records.
- Manage patch updates, antivirus troubleshooting, and security adherence.
- Troubleshoot and install network MFD printers.
- Ensure strict compliance with information security policies.
Skills & Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or Engineering.
- 2–4 years of IT support experience, with strong troubleshooting skills in Windows & Mac OS.
- Exposure to network troubleshooting, VPN, and remote support.
- Strong hands-on experience in Windows File Server management, backup & restoration.
- Excellent knowledge of MS Office, Outlook, and email configuration.
- Familiarity with mobile OS troubleshooting (Android & iOS).
- Good understanding of ticketing systems, SLA management, and escalation processes.
- Strong written and verbal communication skills.
- Ability to work independently in a remote/hybrid environment.
- Energetic, proactive, and service-oriented personality.
-
Tech Support Associate L1
4 weeks ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE
-
Tech Support Associate L1
2 weeks ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE
-
Tech Support Associate L1
2 weeks ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1 Location: BengaluruWork Type: HybridPayroll: TECEZEClient: Publicis Re:SourcesExperience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and vendor...
-
Tech Support Associate L1
4 days ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1 Location: BengaluruWork Type: HybridPayroll: TECEZEClient: Publicis Re:SourcesExperience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and...
-
Tech support associate l1
3 weeks ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1 ???? Location: Bengaluru???? Work Type: Hybrid???? Payroll: TECEZE???? Client: Publicis Re: Sources???? Experience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting,...
-
Tech Support Associate L1
4 weeks ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1Location: BengaluruWork Type: HybridPayroll: TECEZEClient: Publicis Re:SourcesExperience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and vendor...
-
Tech Support Associate L1
3 weeks ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1Location: BengaluruWork Type: HybridPayroll: TECEZEClient: Publicis Re:SourcesExperience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and vendor...
-
Tech Support Associate L1
4 weeks ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE Client: Publicis Re:Sources Experience: 2–4 years About the Role We are seeking an energetic and drivenIT Support Engineerto join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking,...
-
Tech Support Associate L1
2 weeks ago
Bengaluru, Karnataka, India TECEZE Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Title: Tech Support Associate L1 Location: Bengaluru Work Type: Hybrid Payroll: TECEZE Client: Publicis Re:Sources Experience: 2–4 yearsAbout the RoleWe are seeking an energetic and drivenIT Support Engineerto join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting, basic networking, and...
-
Tech Support Associate L1
4 weeks ago
Bengaluru, India TECEZE Full timeJob Title: Tech Support Associate L1 📍 Location: Bengaluru💼 Work Type: Hybrid📝 Payroll: TECEZE🤝 Client: Publicis Re:Sources📊 Experience: 2–4 yearsAbout the RoleWe are seeking an energetic and driven IT Support Engineer to join our team in Bengaluru. The ideal candidate will have a strong background in Windows and Mac OS troubleshooting,...