![Prasam Crafts](https://media.trabajo.org/img/noimg.jpg)
e-commerce Customer Relationship Manager
3 days ago
Role - E-commerce Customer Relationship Management
This is a full-time on-site role for e-commerce Customer Relationship Manager located in Mumbai. The Customer Relationship Manager will be responsible for building and maintaining relationships with customers, serving as their point of contact, and ensuring customer satisfaction by responding to inquiries and addressing concerns.
- Customer connect for order confirmation and other order related queries
- Assisted Sales for abandon cart recovery
- Customer Support for cancellation, exchange and refund process
- Order management and order fulfillment process
- Co-ordinating with internal team and vendors for inventory and order fulfillment process
- Customer Feedback and reviews collection
Qualifications
- A Bachelor's degree in any field.
- Excellent verbal and written communication skills in English and Hindi
- Demonstrated ability to build and maintain relationships with customers
- Ability to work effectively in a team and independently
- Experience in e-commerce or fashion retail industry is a plus
- Experience in Customer Relationship Management will be preferred.
Company Description
Prasam is a D2C e-commerce brand for sustainable contemporary handmade fashion products designed with authentic handloom fabrics and embellished with heritage art & crafts of India.
-
E-Commerce Lead
2 weeks ago
India MVC Resources Full timeJob Description Key Responsibilities Own e-commerce end-to-end Define & oversee strategy and operationsGrow sales & market shareDefine key metrics/ KPIs and their targets for the yearManage overall e-commerce budget & deliver P&L targetsDrive digital-first interactions from acquisition through conversion Team structure & management Define structure, roles,...
-
Online E-Commerce Manager
4 weeks ago
india sugar.fit Full timeAbout Us: Founded in 2021, Sugarfit provides a “Personalised evidence-based path to Type 2 and Pre-Diabetes Reversal & management”. Sugarfit leverages a precision health platform combining CGM sensors, Machine Learning, and Medical Science to improve human metabolic health and reverse chronic disease through precision nutrition, progressive fitness and...
-
Key Account Manager- E Commerce
1 month ago
india Marico Limited Full timeQualification & Experience: • MBA from Premier B-School, with 4-6 year experience. • Prior experience in E-Commerce role and/or Sales while managing key accounts independently. • Exposure to FMCG / e-commerce industry will be an advantage along with experience of handling P&L and category. Key Deliverables of the Role: • Sole custodian of business...
-
E-commerce Operations Manager
4 weeks ago
india Tech First Gulf Full timeJob Description Tech First Gulf is a leading IT firm with a global presence, dedicated to providing innovative technology solutions and exceptional customer service. We are seeking a highly skilled and motivated E-commerce Operations Manager who would be responsible in setting up our E-commerce operation. The ideal candidate will have a passion for...
-
E-commerce Operations Manager
2 weeks ago
India Tech First Gulf Full timeJob Description Tech First Gulf is a leading IT firm with a global presence, dedicated to providing innovative technology solutions and exceptional customer service. We are seeking a highly skilled and motivated E-commerce Operations Manager who would be responsible in setting up our E-commerce operation. The ideal candidate will have a passion for...
-
E-commerce Executive
2 weeks ago
India The Candid Solutions Full timeJob Description The E-commerce Executive will be responsible for managing and optimizing our online sales channels, enhancing the customer shopping experience, and driving revenue growth. This role requires a combination of digital marketing, sales, and analytical skills to succeed in a fast-paced e-commerce environment.Requirements Bachelor's degree in...
-
Ecommerce Specialist
2 weeks ago
India Leap | E-commerce Full timeAbout Us: Leap is an e-commerce enabler dedicated to helping brands across the globe manage and sell their products online through platforms like Lazada, Shopee, TikTok, and Shopify. With teams in Malaysia and India, we provide comprehensive solutions to enhance our clients online presence and sales performance Job Description: We are seeking a skilled and...
-
Ecommerce Specialist
2 weeks ago
India Leap | E-commerce Full timeAbout Us: Leap is an e-commerce enabler dedicated to helping brands across the globe manage and sell their products online through platforms like Lazada, Shopee, TikTok, and Shopify. With teams in Malaysia and India, we provide comprehensive solutions to enhance our clients online presence and sales performance Job Description: We are seeking a skilled and...
-
Product Manager
4 weeks ago
india Imagine.io Full timeAbout Imagine.io : Imagine.io’s mission is to make 3D simple for everyone. We believe that simplicity in 3D visualization is critical for creating engaging visual content at scale. To go beyond the traditional 2D-3D canvas and create contextual, photo-realistic, and interactive experiences with ease and simplicity will come from vision and creativity. We...
-
Performance Marketing
2 weeks ago
India Systems at Scale Inc. Full timePerformance Marketing & E-Commerce ManagerAbout:Since 2014, SAAS has been at the forefront of managing a diverse portfolio of successful e-commerce stores. We excel in enhancing customer experiences and driving exceptional results in the digital marketplace. Our team is committed to continuous innovation and growth, ensuring our brands remain competitive and...
-
Performance Marketing
2 weeks ago
india Systems at Scale Inc. Full timePerformance Marketing & E-Commerce Manager About: Since 2014, SAAS has been at the forefront of managing a diverse portfolio of successful e-commerce stores. We excel in enhancing customer experiences and driving exceptional results in the digital marketplace. Our team is committed to continuous innovation and growth, ensuring our brands remain competitive...
-
E Commerce Executive
3 days ago
india AV Prakritii International Pvt Ltd Full timeJob Description Job Position: E Commerce Executive Job Purpose & Impact: As an E-Commerce Executive, you will be responsible for managing and optimizing our presence on various e-commerce platforms including Amazon FBA, Flipkart, Jio Mart, eBay, GEM Portal, and other B2B portals. Your primary focus will be on product listing, price finalization, order...
-
E-commerce Operations Manager
2 weeks ago
India Lyfe LLC Full timeLocation: Remote Experience: Minimum 3 years of experience, specifically in a managerial role (not just overall experience). Industry: E-Commerce, Home Decor Role: Develop and implement strategies to integrate store, web, social, and mobile retail channels. Oversee digital commerce operations, marketing initiatives, and team management. Key...
-
E-commerce Administrator
5 days ago
india Remote Workmate Pty Ltd Full timeJob Description This is a remote position. E-commerce Administrator Full-time | 40 hours per week Monday to Friday, Any 8 hours straight between 7:00 am to 5:00 pm Philippine Time Php 47,000 take home pay per month About Remote Workmate:We accelerate your success with our simple, direct, and transparent recruitment process. As experts in matching...
-
E-Commerce Analyst Intern
2 weeks ago
India NuvoRetail Full timePosition: E-Commerce Analyst Intern We are looking for E-Commerce Analyst Interns for 6 month's Internship with initial stipend of Rs. 12000/- per month followed by a permanent job role offer and salary review based on performance. Role Type: Full-time, Work from Office Work Location: Sector 19 Dwarka, Delhi Job Summary : We are looking for highly...
-
E commerce executive
2 weeks ago
India Sabkajobs placement Full timeAre you a fresher and looking for a job? Reach us we have a job for you... "E-commerce Business Associate #job #fresher #references #commerce #hr #recruiter #experienced #mba #graduates #recent #hiring #bba #recentjobs #jobs2022 #commerce #ecommerce #management #accountmanagement
-
E-Commerce Team Lead
2 weeks ago
india NuvoRetail Full timePosition: E-Commerce Team Lead Please Note: Only Candidates with 2-3 years of experience should apply. Also, experience in AMS is a must. This is a Delhi-based position and work from office only!! Work Location: Sector 19 Dwarka, Delhi Job Summary: We are looking for an E-Commerce Team Lead for our E-Commerce services division. The position requires...
-
E commerce executive
5 days ago
india Sabkajobs placement Full timeAre you a fresher and looking for a job? Reach us we have a job for you... "E-commerce Business Associate #job #fresher #references #commerce #hr #recruiter #experienced #mba #graduates #recent #hiring #bba #recentjobs #jobs2022 #commerce #ecommerce #management #accountmanagement
-
E-Commerce Analyst Intern
4 weeks ago
india NuvoRetail Full timePosition: E-Commerce Analyst Intern We are looking for E-Commerce Analyst Interns for 6 month's Internship with initial stipend of Rs. 12000/- per month followed by a permanent job role offer and salary review based on performance. Role Type: Full-time, Work from Office Work Location: Sector 19 Dwarka, Delhi Job Summary : We are looking for highly...
-
E-commerce Operations Manager
2 weeks ago
India Lyfe LLC Full timeLocation: RemoteExperience:Minimum 3 years of experience, specifically in a managerial role (not just overall experience).Industry: E-Commerce, Home DecorRole:Develop and implement strategies to integrate store, web, social, and mobile retail channels. Oversee digital commerce operations, marketing initiatives, and team management.Key...