E-commerce Executive

7 days ago

India The Candid Solutions Full time
Job Description
The E-commerce Executive will be responsible for managing and optimizing our online sales channels, enhancing the customer shopping experience, and driving revenue growth. This role requires a combination of digital marketing, sales, and analytical skills to succeed in a fast-paced e-commerce environment.
Requirements
  • Bachelor's degree in Marketing, Business, or a related field.
  • 2+ years of experience in e-commerce, digital marketing, or a similar role.
  • Strong understanding of e-commerce platforms.
  • Proficiency in digital marketing tools and techniques, including SEO, SEM, email marketing, and social media.
  • Excellent analytical skills with the ability to interpret data and make data-driven decisions.
  • Strong written and verbal communication skills.
  • Detail-oriented with excellent organizational and multitasking abilities.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of web analytics tools and CRM software.

Responsibilities:

  • Website Management: Oversee the day-to-day operations of the e-commerce website, ensuring products are accurately listed, priced, and promoted.
  • Content Creation: Develop and manage engaging and SEO-friendly content for product listings, blogs, and other online platforms.
  • Sales Optimization: Analyze sales data and website traffic to identify trends and opportunities for increasing online sales.
  • Customer Service: Handle customer inquiries, complaints, and feedback promptly and professionally to ensure a high level of customer satisfaction.
  • Inventory Management: Coordinate with the inventory team to ensure adequate stock levels are maintained and products are delivered on time.
  • Analytics and Reporting: Use tools such as Google Analytics to monitor website performance and generate regular reports on key metrics, making data-driven decisions to improve performance.
  • Market Research: Stay updated on industry trends and competitor activities to identify new opportunities and areas for improvement.
  • Collaborations: Work closely with other departments, such as marketing, sales, and IT, to align e-commerce initiatives with overall business goals.

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