FirstSource Hiring For International Voice

Job Title: Customer Support (UK Process)Job Location: Firstsource Solutions Limited Brigade Residency. Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka Company: First SourcePosition: Customer Support & Technical Support for...

Key Responsibilities:Handle technical queries via inbound/outbound international calls (primarily from the UK)Troubleshoot hardware, software, networking, and connectivity issues over the phoneGuide customers through step-by-step solutions using remote tools or verbal instructionsAccurately document all interactions in CRM systems or ticketing toolsEnsure...

Were Hiring Kickstart Your Career with Firstsource SolutionsJob Title: Customer Support Associate International Chat & Voice(Technical support) Are you passionate about solving problems, providing exceptional support, and building your career in tech/customer service?Heres your chance to be part of Firstsource, one of the leading global BPO organizations,...

Key Responsibilities:Handle inbound calls from UK telecom customers.Assist with billing issues, plan upgrades, service complaints, or connection-related queries.Troubleshoot common technical problems (e.g., connectivity, device settings).Maintain accurate records of customer interactions using CRM tools.Ensure first-call resolution and excellent customer...

Key Responsibilities:Respond to customer inquiries related to banking products (savings, checking, credit cards, loans, etc.) via live chat.Assist with transactional support, account information, online banking issues, and fraud-related queries.Ensure compliance with security protocols and data privacy guidelines.Accurately document interactions in internal...

Role & responsibilitiesWe are hiring Voice Process Executives for an international BPO project. The role involves handling inbound or outbound customer calls, resolving queries, and providing support to customers based in the UK or other international markets.Key Responsibilities:Handle customer interactions through inbound or outbound international...

About Firstsource: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...

Key Responsibilities: Interact with international customers via live chat and voice calls (inbound/outbound). Resolve queries related to product/service information, technical issues, billing, or order status. Maintain professionalism, empathy, and clarity in all customer communications. Accurately document customer interactions and follow up as required....

Kickstart Your Global Career with Us Are you ready to join a high-energy, international work environment where your communication skills can shine? We are hiring dynamic individuals for our International Voice Support teama key role in delivering world-class service to global customers. If you have a passion for helping people and thrive in a fast-paced...

Kickstart Your Global Career with UsAre you ready to join a high-energy, international work environment where your communication skills can shine? We are hiring dynamic individuals for our International Voice Support teama key role in delivering world-class service to global customers.If you have a passion for helping people and thrive in a fast-paced...