Hiring For International Voice process

2 weeks ago

Bengaluru, India Firstsource Full time

Kickstart Your Global Career with Us

Are you ready to join a high-energy, international work environment where your communication skills can shine? We are hiring dynamic individuals for our International Voice Support teama key role in delivering world-class service to global customers.

If you have a passion for helping people and thrive in a fast-paced setting, this is your opportunity to grow with a global leader in customer experience.

What You'll Do:

  • Speak directly with international customers via inbound/outbound calls.
  • Provide clear, professional support on products, services, and account-related queries.
  • Resolve customer issues with patience, empathy, and accuracy.
  • Keep records of customer interactions and follow standard operating procedures.
  • Meet or exceed performance targets including quality, resolution time, and customer satisfaction.

Who You Are:

  • Excellent English communication skills (neutral or international accent preferred).
  • Confident, proactive, and customer-focused.
  • Able to work night shifts and manage high-pressure situations calmly.
  • Quick learner with basic computer and CRM knowledge.
  • Previous BPO or call center experience is a plusbut freshers are welcome too

What You Get:

  • Attractive salary with performance-based incentives
  • Night shift allowance
  • Paid training with mentorship and coaching
  • Fast-track career growth and promotion opportunities
  • Health insurance and employee wellness programs

  • Vibrant work culture with team events and celebrations

  • B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.

  • Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

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