Pre Sales Executive

2 weeks ago


india Aertsen Living Full time
Job Description
About Us:
At Aertsen Living, we craft more than just interiors; we create spaces that reflect the essence of our clients' lifestyles. With a commitment to excellence and a passion for design, we transform houses into homes that inspire and delight. Join us in our mission to redefine luxury living.
Job Description:
As a Pre Sales Executive at Aertsen Living, you will be the first point of contact for potential clients, responsible for qualifying leads, sharing detailed information about our offerings, and ensuring a seamless experience for our customers. You will play a pivotal role in building trust, understanding customer requirements, and setting the stage for successful engagements.
Key Responsibilities:
  • Reach out to potential clients via outbound calls to qualify leads provided by the Marketing team.
  • Share detailed information about Aertsen Living's offerings, processes, unique selling points (USPs), and company lineage to establish confidence and trust with clients.
  • Gather detailed requirements from clients regarding their home interiors, understanding their needs and preferences.
  • Document detailed call minutes in the CRM, recording customer requirements and preferences for their home interiors.
  • Cultivate a superior customer experience in every interaction, fostering positive relationships and promoting brand awareness.
  • Assign qualified leads to Sales managers based on their availability and expertise.
  • Efficiently manage a high volume of outbound calls while maintaining professionalism and rapport.
  • Cultivate a superior customer experience in every interaction, fostering positive relationships and promoting brand awareness.
  • Schedule visits to our Experience Centre following defined procedures, providing clients with immersive experiences.
  • Conduct reminder calls and manage appointment scheduling to ensure punctuality and efficiency.
  • Follow up with potential customers in a timely manner to maintain their interest and engagement.
  • Maintain detailed records of customer interactions, transactions, and feedback.
  • Meet individual targets and contribute to the team's overall sales objectives consistently.
  • Communicate professionally and effectively with both internal and external stakeholders.

Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in sales or customer service, preferably in a pre-sales role.
  • Excellent communication and interpersonal skills.
  • Enthusiastic and target-driven with a passion for delivering exceptional customer experiences.
  • Ability to work independently as well as part of a team.
  • A confident and compelling tone of communication, Eloquent English \ Telugu \ Hindi gets you an extra point.

Benefits We offer a dynamic work environment, opportunities for growth, and a competitive compensation package. If you are passionate about sale and design and are looking for a challenging and rewarding career, we would love to hear from you
  • Medical benefits to ensure healthy troopers. We are with you in your tough times.
  • Provident fund for your long term goals.
  • Blow your steam off with a Vacation-Off, 12 days a year, we want you to "Eat, Pray and Love" a bit.
  • Also, Did we mention a fun work environment?

Requirements
customer service, communication and interpersonal skills, target-driven, telecalling
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