IT Service Desk Support Specialist

4 weeks ago


india Talentry Full time
Job Description

IT Service Desk Support Specialist

Carlsbad, CA (Onsite, eventual hybrid)
Direct Hire. 26-30//hr.

 

 

Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I resolution. He or she will also work directly with more Sr. Engineers to provide higher level people and project support – both remotely and in person.

 

The right person for this role will provide hardware, software, and systems support for employees and customers onsite and remotely. This includes installation and new user configuration for PCs, Laptops, printers, monitors, and other peripherals on Windows computers – but primarily troubleshooting and upgrading these technologies. This role is primarily an end-user-focused role, solving problems, resolving tickets, providing password resets, updating software/hardware, other typical end-user IT support for a multi-site office environment.

 

This position will start out onsite in Carlsbad, with a possible eventual hybrid schedule.  

 

 


Requirements


Requirements:

Degree, certificate, or similar in a technical field.

2-3+ years of experience providing IT support.


Proven MS Windows experience, including Exchange, MS Office, SharePoint, and other proven experience with Microsoft products and services.
MacOS/iOS configuration/troubleshooting is a strong plus.


Software and hardware audits.

VoIP, telephone, wireless network troubleshooting.

Tier I network and server issue resolution.

Demonstrated customer support experience.

Proven communication and documentation skills.

 

 


Benefits


Excellent salary, benefits, and a fantastic work environment.

 


Requirements
The right candidate can do much of this activity from home, so we require a self-sufficient, accountable, motivated person who is intelligent, organized, and can handle multiple tasks simultaneously. While we don’t expect someone to work excessive hours, we do need someone who has availability. The right person for this role will enjoy “moving the ball down the field” on each of our key activities. This person will be proactive, and able to manage administrative activities. OptimEyes AI offers a highly unique product that addresses enterprise-wide risks on a single integrated dashboard, and is poised for quick growth.

  • india Talentry Full time

    Job Description IT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr.  Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I...

  • IT Support Specialist

    2 weeks ago


    india STAFIDE Full time

    Job Description About us: Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with employers, focusing on the rapidly changing technology sector. Boasting unparalleled expertise and a steadfast commitment, we...


  • india ICTEngage Full time

    Job Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...


  • india Siri InfoSolutions Inc Full time

    Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....


  • india Wipro Full time

    Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...


  • india Pinerium Full time

    Job Description We are seeking dedicated and knowledgeable Zoho Support Specialist to join our team.As Zoho Support Specialist at Pinerium, you will be responsible for providing exceptional technical support. Also, assistance to our clients using Zoho products and services. Your role will encompass understanding customer issues, working within Zoho's system...


  • india Oetiker Full time

    Job DescriptionIT Service Management Specialist We are actively seeking an IT Service Management Specialist  to join our dynamic global team. As member of our IT support group, you will play a pivotal role in ensuring user satisfaction and seamless technology operations for our employees across diverse regions . Your expertise will encompass IT help desk...

  • Service desk

    6 days ago


    india Live Connections Full time

    Exp : 2.5yrs to 5yrs Service desk SQL Network


  • india Danfoss Full time

    Job Responsibilities Success Criteria:• Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs• Resolve Incidents, Service Requests, and other tasks within their deadlines.• Good relationship with business partners and co-workers.• Show strong performance and development in all planned objectives Key Tasks &...


  • india TransPerfect Full time

    OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...


  • india No Limit Technology Full time

    Job Description Objective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...


  • india ProfessionLX, Ltd Full time

    Job Description ABOUT THE ROLEProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking full time Information Technology Tier I Support Specialist candidates to join our team in support of the US Navy's research mission. This position will provide Tier I Helpdesk...


  • india MigrationIT Full time

    Job Description End-user device support.Troubleshooting network connectivity problems (LAN, WAN, WiFi).Support applications (Outlook, printing, scanning, etc.).Hardware support (Printers, MFPs, desk phones, etc.)Installation and configuration of a company’s hardware operating systems and applications.Maintenance and monitoring of computer networks and...


  • india KMK Consulting, Inc. Full time

    Job Title: Desk Research Specialist, Sales & Marketing Experience- 2- 4 years Education - Any graduation Summary: Dynamic Desk Research Specialist at KMK Consulting Inc, India, specializing in comprehensive quantitative and qualitative research. Proficient in data management, analysis, and CRM expertise, specifically Microsoft Dynamics 365 (D365). Adept at...

  • Customer Support-1198

    4 weeks ago


    india SA Technologies Full time

    Job Description Role: Customer Support-1198 Estimated Duration: 6+ months Location: Phoenix, AZ (Remote) Position Description     The Customer Support Specialist plays a pivotal role in ensuring seamless customer interactions. This position involves providing exceptional front desk support, handling customer inquiries, and serving as a key point of...

  • Hire Desk Specialist

    2 weeks ago


    india Black Pearl Consult Full time

    Job Description Our client, specializing in aerial hydraulic platforms, is urgently recruiting qualified a highly experienced Hire Desk Specialist t o be assigned in the Dubai Office.Key Responsibilities as follows: Collaborate closely with rental desk teams to execute all tasks within the "rental cycle," encompassing transport logistics, telematics...


  • india HARMAN International Full time

    HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...

  • Service Desk Engg

    7 days ago


    India growel softech Full time

    Please share relevant profiles with rate card, interview available slot, DOJ service desk engg 5+yrs pan India

  • Mid IT Support

    6 days ago


    india Omm IT Solutions Full time

    Job Description About the Position: The Mid IT Support resolves IT support requests from employees. The Mid IT Support answer employee questions regarding computer systems, mobile devices, multifunction printers/copiers and videoconferencing tools. Mid IT Support gathers and analyzes data to diagnose problems with computer systems, mobile devices,...


  • india HDJ & Associates, Inc. Full time

    Job Description Our client is seeking a full time (8AM-4PM) Customer Support Specialist/Trianer that is patient, professional, detail oriented, an excellent communicator, and has a genuine desire to help clients be successful. This position will manage help desk tickets and train clients (phone and zoom). All candidates must have taught or is currently...