Global Service Desk Technicians

Job Description Objective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...

08th May, 2024 About the Job: To schedule and coordinate engineering resource, following defined operating procedures and within agreed contractual service levels. To provide support to engineering resources throughout the Work Order lifecycle. What will you do? Receive, triage, and process each customer Work Order and, following known and...

Job Description We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge, excellent communication skills, problem-solving skills, and...

Exp : 2.5yrs to 5yrs Service desk SQL Network

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...

Job Description Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, thisposition provides guidance and performs research for the management and administration ofthe Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wideresponsibility includes the design and delivery of Microsoft solutions...

Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities: Team Supervision : Manage a team of service desk...

Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....

Please share relevant profiles with rate card, interview available slot, DOJ service desk engg 5+yrs pan India

Company Description Asteria Aerospace is a robotics and artificial intelligence company based in Bangalore, India. We specialize in developing drone-based solutions for providing actionable intelligence from aerial data. Our expertise covers the entire drone technology stack, including hardware, software, and analytics. We offer customized aerial remote...

Job Responsibilities Success Criteria:• Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs• Resolve Incidents, Service Requests, and other tasks within their deadlines.• Good relationship with business partners and co-workers.• Show strong performance and development in all planned objectives Key Tasks &...

Job Description About the Client: Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partners, and ensuring mutual success. With a commitment to proactive and responsive...

Junior Mechanical TechnicianExperienced mechanical technician 4-5 years’ experience Knowledge & hands on experience on engines, mobile machinery or industrial machinery or rotary machines or marine industry is preferred Senior Mechanical TechnicianExperienced mechanical technician 10-15 years’ experience Knowledge & hands on experience on engines, mobile...

HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...

Company DescriptionBrio Elevators is India's leading certified elevator company, specializing in premium mobility solutions. We are globally connected to renowned manufacturers known for their safety, quality, and cutting-edge technology. Our range of TÜV certified elevators, including MR Elevators, MRL Elevators, Hydraulic Elevators, and Belt Elevators,...

Job Description Job Summary:The main responsibility of the Technician is to perform high-quality repairs and maintenance. The Technician’s competencies and a continuous improvement of the technical knowledge and skills in combination with a commercial mindset, will ensure high level performance and customer satisfaction. Satisfied customers, on-time...

19th April, 2024 About the Job: The purpose of this role is to manage the service relationship with one of ESP's global customers. Our customer is a fortune 500 brand, delivering tech innovation across aerospace and defense, commercial building, healthcare, manufacturing, Hi-Tech and many more Industries. The role will be based at our Pune hub...

Job Description IT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr.  Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I...

Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...