Service Desk Engineer

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES: 4am to 1pm Philippine time, Monday to Friday OR 6am to 3pm Philippine time, Monday to Friday With a rotational days off As a L1 Service Desk Engineer (SDE) you’re required to act as a central point of contact within the Managed...

About Us: Osmoflo leads the industry in desalination, water purification, and wastewater treatment. Our dedication to innovation and sustainability drives us to deliver top-tier solutions to meet the evolving needs of our clients. Position Overview: We are seeking an experienced IT Service Desk Officer to work autonomously to provide support to our dynamic...

Job Title: Ticket Coordinator Location: Mohali Full/Part Time: Full-Time Regular/Temporary: Regular Job Summary: The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key...

Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...

Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....

Job Description Job Summary:Vinergy is currently looking for a personable, customer-centric and proactive Level 1 Service Desk Engineer to join our team in our Gold Coast Office.You will be supporting and working alongside a team of highly skilled and motivated consultants and assisting our customers with their support requests when using our products and...

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Job Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...

Mizuho Global Services India Pvt. Ltd. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related...

08th May, 2024 About the Job: To schedule and coordinate engineering resource, following defined operating procedures and within agreed contractual service levels. To provide support to engineering resources throughout the Work Order lifecycle. What will you do? Receive, triage, and process each customer Work Order and, following known and...

Process Associate – Workplace Services Service Desk Location: Hyderabad Experience: Freshers Qualification: Very Good Communication with PC Software and Hardware knowledge Candidate with experience in PC software and hardware support in a corporate environment responsible for administration and troubleshooting of Microsoft Operating Systems viz....

Job Description Objective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...

Service Desk Analyst Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring...

Job Description Per importante azienda vicentina operante nel settore della consulenza su infrastrutture ICT ricerchiamo un Service Desk Manager (Responsabile HD) che avrà la responsabilità della gestione del servizio di HD dell'azienda stessa.In modo particolare si occuperà di:Gestione servizi clienti (helpdesk, monitoraggio, reporting, manutenzioni...

Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of technical issues. Prioritize and assign incoming support requests, ensuring adherence to service level agreements (SLAs) and resolution targets. Monitor ticket queues and workload distribution. Reallocating resources as necessary to...

Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities: Team Supervision : Manage a team of service desk...

Job Description IT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr.  Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I...

Job Summary **Experience**: 1-6 years **Location**: Bangalore Shift - US shifts **Notice period**: Immediate - 15 days Position Overview EXCELLENT COMMUNICATION IS MANDATORY RRT Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the...

Job Description : - Provide direct IT support to the users to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. - Performing onsite and remote troubleshooting through diagnostic techniques (log analysis) and pertinent questions- Determining the best resolution...