Service Desk Manager

Exp : 2.5yrs to 5yrs Service desk SQL Network

Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...

Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....

Job Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Please share relevant profiles with rate card, interview available slot, DOJ service desk engg 5+yrs pan India

Job Description Objective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...

HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...

Job Description About the Client: Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partners, and ensuring mutual success. With a commitment to proactive and responsive...

08th May, 2024 About the Job: To schedule and coordinate engineering resource, following defined operating procedures and within agreed contractual service levels. To provide support to engineering resources throughout the Work Order lifecycle. What will you do? Receive, triage, and process each customer Work Order and, following known and...

Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities: Team Supervision : Manage a team of service desk...

Description: Organization Marlabs is a digital innovation company helping enterprises innovate & capture digital opportunities to enable swifter solutions. Our focus is to help each of our clients find and capture their unique opportunities and empower them with digital technologies so that they can run a purposeful business. Visit and know more...

To ensure effective management and smooth operations of the Vendor Support Help Desk, providing high-quality service to vendors while driving process improvements and maintaining compliance with company standards. Key Result Areas Operational Excellence: Lead the Vendor Support Help Desk team to ensure efficient response to vendor inquiries and resolve...

Job Description IT Service Desk Support SpecialistCarlsbad, CA (Onsite, eventual hybrid)Direct Hire. 26-30//hr.  Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I...

Company Description Zentrum™ is an automation and security technology company based in New Delhi. We specialize in consulting, designing, and installing automation and security solutions for our clients. Our wide range of services includes CCTV video surveillance, access control systems, perimeter protection and intrusion detection systems, fire alarm...

Job Responsibilities Success Criteria:• Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs• Resolve Incidents, Service Requests, and other tasks within their deadlines.• Good relationship with business partners and co-workers.• Show strong performance and development in all planned objectives Key Tasks &...

**Responsibilities**: - Provide timely remote technical support to our clients according to our MSA with the clients. - Identify, research, and troubleshoot computer system issues, including operating systems, hardware and software, networking, VPN, connectivity, server, and other network devices/ peripherals, both remotely and onsite. - Install, configure,...

Job Description Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, thisposition provides guidance and performs research for the management and administration ofthe Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wideresponsibility includes the design and delivery of Microsoft solutions...

Company Description Talent Cogent is a workforce solutions and talent acquisition company located in Hyderabad. We specialize in bringing together elite individuals and industry-leading organizations to close the talent gap. Our wide network, creative recruitment techniques, and emphasis on individualized service and industry knowledge allow us to provide...