IT Service Desk Support Specialist
3 weeks ago
IT Service Desk Support Specialist
Carlsbad, CA (Onsite, eventual hybrid)
Direct Hire. 26-30//hr.
Talentry is looking for a Service Desk Specialist to help users resolve computer issues, as well as to perform company projects relating to IT. The right person for this role will use his or her experience providing technical support for tier I resolution. He or she will also work directly with more Sr. Engineers to provide higher level people and project support – both remotely and in person.
The right person for this role will provide hardware, software, and systems support for employees and customers onsite and remotely. This includes installation and new user configuration for PCs, Laptops, printers, monitors, and other peripherals on Windows computers – but primarily troubleshooting and upgrading these technologies. This role is primarily an end-user-focused role, solving problems, resolving tickets, providing password resets, updating software/hardware, other typical end-user IT support for a multi-site office environment.
This position will start out onsite in Carlsbad, with a possible eventual hybrid schedule.
Requirements
Requirements:
Degree, certificate, or similar in a technical field.
2-3+ years of experience providing IT support.
Proven MS Windows experience, including Exchange, MS Office, SharePoint, and other proven experience with Microsoft products and services.
MacOS/iOS configuration/troubleshooting is a strong plus.
Software and hardware audits.
VoIP, telephone, wireless network troubleshooting.
Tier I network and server issue resolution.
Demonstrated customer support experience.
Proven communication and documentation skills.
Benefits
Excellent salary, benefits, and a fantastic work environment.
Hybrid after probation.
Requirements
Requirements: Degree, certificate, or similar in a technical field. 2-3+ years of experience providing IT support. Proven MS Windows experience, including Exchange, MS Office, SharePoint, and other proven experience with Microsoft products and services. MacOS/iOS configuration/troubleshooting is a strong plus. Software and hardware audits. VoIP, telephone, wireless network troubleshooting. Tier I network and server issue resolution. Demonstrated customer support experience. Proven communication and documentation skills.
-
Help Desk Support Specialist
6 hours ago
india Endurance IT Services Full timeJob Description IT Operations Analyst – Chesapeake, VA (hybrid on/off site) This candidate will be responsible for analyzing and driving activities and efforts for a timely completion on the help Desk team. The resource will handle anything from small, short-term efforts to large scale migrations and deployments. Experience: -1 to 3 years of IT Help...
-
Service Desk Specialist
5 days ago
india Genpact Full timeProcess Associate – Workplace Services Service Desk Location: Hyderabad Experience: Freshers Qualification: Very Good Communication with PC Software and Hardware knowledge Candidate with experience in PC software and hardware support in a corporate environment responsible for administration and troubleshooting of Microsoft Operating Systems viz....
-
India Atotech Full time**Purpose** **Key Responsibilities** - Ability to analyse incoming incidents, service requests and provide support. Close the issues with appropriate methods, in line with predefined processes. - Take ownership manage the all related incidents to closure; involving other teams and support as required. - Actively manage the open incidents in the Service Desk...
-
IT Service Desk Officer
5 days ago
india Osmoflo Full timeAbout Us: Osmoflo leads the industry in desalination, water purification, and wastewater treatment. Our dedication to innovation and sustainability drives us to deliver top-tier solutions to meet the evolving needs of our clients. Position Overview: We are seeking an experienced IT Service Desk Officer to work autonomously to provide support to our dynamic...
-
IT Support Specialist
2 days ago
India Norstella Full timeRole IT Support SpecialistLocation India, Remote (Work from anywhere in India)Minimum Qualification B. Tech. (or equivalent) from an accredited institutionIndicative Experience 5+ yearsDomain Preferably life-sciences / pharmaCustomer Profile Captive research and development pods for a $ 500 million group of pharma data research companies that help patients...
-
IT Support Specialist
2 days ago
india Norstella Full timeRole IT Support Specialist Location India, Remote (Work from anywhere in India) Minimum Qualification B. Tech. (or equivalent) from an accredited institution Indicative Experience 5+ years Domain Preferably life-sciences / pharma Customer Profile Captive research and development pods for a $ 500 million group of pharma data research companies that help...
-
Software Support Specialist
1 week ago
india Flintex Consulting Pte Ltd Full timeJob Description The Right Individual: The ideal candidate will be expected to provide technical support to organizations by managing, maintaining, and troubleshooting their IT systems. We are looking for a Software Support Specialist to assist our customers with technical problems when using our products and services. Your responsibilities include resolving...
-
Service Desk Analyst
5 days ago
india Link Group Full timeOverview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key...
-
Global Service Desk Technicians
1 month ago
india ICTEngage Full timeJob Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...
-
Service Desk AnalystLevel 1
1 month ago
india Siri InfoSolutions Inc Full timeService Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....
-
Service Desk Analyst
3 weeks ago
india Wipro Full timeJob Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...
-
Zoho Support Specialist
1 month ago
india Pinerium Full timeJob Description We are seeking dedicated and knowledgeable Zoho Support Specialist to join our team.As Zoho Support Specialist at Pinerium, you will be responsible for providing exceptional technical support. Also, assistance to our clients using Zoho products and services. Your role will encompass understanding customer issues, working within Zoho's system...
-
Senior Service Desk Analyst
1 month ago
india TransPerfect Full timeOVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...
-
Service Desk Technician
1 month ago
india No Limit Technology Full timeJob Description Objective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...
-
L1 Service Desk Engineer
5 days ago
india 24x7 Direct Full timeJob Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES: 4am to 1pm Philippine time, Monday to Friday OR 6am to 3pm Philippine time, Monday to Friday With a rotational days off As a L1 Service Desk Engineer (SDE) you’re required to act as a central point of contact within the Managed...
-
Information Technology Tier I Support Specialist
3 weeks ago
india ProfessionLX, Ltd Full timeJob Description ABOUT THE ROLEProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking full time Information Technology Tier I Support Specialist candidates to join our team in support of the US Navy's research mission. This position will provide Tier I Helpdesk...
-
Desk Research Specialist, Sales
3 weeks ago
india KMK Consulting, Inc. Full timeJob Title: Desk Research Specialist, Sales & Marketing Experience- 2- 4 years Education - Any graduation Summary: Dynamic Desk Research Specialist at KMK Consulting Inc, India, specializing in comprehensive quantitative and qualitative research. Proficient in data management, analysis, and CRM expertise, specifically Microsoft Dynamics 365 (D365). Adept at...
-
Service Desk Sr. Specialist
4 weeks ago
india MigrationIT Full timeJob Description End-user device support.Troubleshooting network connectivity problems (LAN, WAN, WiFi).Support applications (Outlook, printing, scanning, etc.).Hardware support (Printers, MFPs, desk phones, etc.)Installation and configuration of a company’s hardware operating systems and applications.Maintenance and monitoring of computer networks and...
-
Service Desk
4 weeks ago
India CIEL HR Full timeJob Summary **Experience**: 1-6 years **Location**: Bangalore Shift - US shifts **Notice period**: Immediate - 15 days Position Overview EXCELLENT COMMUNICATION IS MANDATORY RRT Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the...
-
Help Desk Analyst
6 hours ago
india Endurance IT Services Full timeJob Description Help Desk Analyst - Norfolk, VA (Onsite) Description The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel...