Key Accounts Manager

17 hours ago


NCR, India Ship Global Full time
  • Lead and manage the Customer Success team, driving performance through training, coaching and motivation.
  • Develop and implement strategic plans to achieve business targets and expand customer base.
  • Lead and mentor Customer Success team and ensure timely delivery of deadlines.
  • Supervise resolution of complex client issues, ensuring escalations are handled with efficiency and care.
  • Maintain oversight on key accounts, building long-term client partnerships.
  • Develop strategies to increase customer lifetime value, reduce churn, and drive upsell/cross-sell opportunities.
  • Present periodic reviews and reports to senior leadership with actionable insights.
  • Drive innovation by continuously collecting feedback and evolving the customer journey.

  • Key Accounts Manager

    18 hours ago


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  • Key Accounts Manager

    2 weeks ago


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  • Key Account Manager

    6 days ago


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  • Key Accounts Manager

    2 weeks ago


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