Customer Success Manager Full-Time

Company VisionWe are making finance simple for millions in India.Groww is on a mission to democratize access to financial services for millions of Indiansresponsibly. We are a customer-first company. We believe in crafting the best and mostdelightful user experience for our customers. And we leverage first principle thinking andtechnology to solve problems...

Job Title - Customer Success Manager ( CSM)Location - Jaipur (Onsite)Experience - 4 yrs plusShift - US shifts (6:30 PM to 4:30 AM).Position Overview:Given our business model, where our customers pay us over time, Customer Success is absolutelyvital to our long-term profitability. We will not be successful unless our customers are receivingmassive value from...

Job Title - Customer Success Manager ( CSM)Location - Jaipur (Onsite)Experience - 4 yrs plusShift - US shifts (6:30 PM to 4:30 AM).Position Overview:Given our business model, where our customers pay us over time, Customer Success is absolutelyvital to our long-term profitability. We will not be successful unless our customers are receivingmassive value from...

**Customer Success** **Position Overview**: Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a senior executive to own driving success for our customers. This role...

Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a executive to own driving success for our customers. This role includes responsibilities for Customer Success...

Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a executive to own driving success for our customers. This role includes responsibilities for Customer Success...

Good interpersonal skills Good English communication skills. Open for traveling if required for a Client Meeting or Demo Other Details Keywords : . Industry : IT - Software Employement Type : PERMANENT

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology,consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized...

Position Overview:.- Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability.- We will not be successful unless our customers are receiving massive value from our service.- As such, we need a senior executive to own driving success for our customers.- This role includes...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology,consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized...

Onboard new clients and ensure a smooth transition to using our products and services.Act as a trusted advisor, proactively identifying client needs and recommending solutions.Manage client relationships, fostering open communication and building trustTrack and monitor key performance indicators (KPIs) to measure client successIdentify upsell and cross-sell...

Onboardnew clients and ensure a smooth transition to using our productsand services.Act as a trustedadvisor proactively identifying client needs and recommendingsolutions.Manage clientrelationships fostering open communication and buildingtrustTrack and monitor keyperformance indicators (KPIs) to measure clientsuccessIdentify upsell andcrosssell...

This is a remote position. About The CompanyQubit Capital is an AI-driven matchmaking platform that connects startups with investors worldwide. Our platform uses data analysis to match the right investors with startups seeking funding. We aim to simplify the fundraising process for startups and investors by providing a seamless and efficient platform. We...

This is a remote position.About The CompanyQubit Capital is an AI-driven matchmaking platform that connects startups with investors worldwide. Our platform uses data analysis to match the right investors with startups seeking funding. We aim to simplify the fundraising process for startups and investors by providing a seamless and efficient platform. We...

This role will require you to: 1.Be customer-obsessed and build trust through your conversations  2.Champion opportunities to consistently improve the Angara experience 3.Drive customer retention, reduce churn, and increase customer satisfaction 4.Offer product options, alternatives, customizations to achieve sales goals 5.Build customer loyalty...

Team Management and Development •Ensure your team delivers an outstanding experience to each client. Provide consistent coaching and identify tailored development and training needs •Identify, recruit and develop talents. Collaborate with your Store Manager to secure internal succession plans •Set individual and team goals; proactively assess...

Roles & Responsibilities - •Improve customer service experience, create engaged customers and facilitate organic growth •Take ownership of customers issues and follow problems through to resolution •Set a clear mission and deploy strategies focused towards that mission •Develop service procedures, policies and standards •Keep accurate...

About Concord: Headquartered in Seattle, Washington, Concord Technologies isthe provider of Concord Cloud Fax and NEXTSTEP. Concord Cloud Fax is a secure,compliant cloud fax service for healthcare and enterprises. It is designedspecifically for organizations where compliance with industry regulations iscritical. We are the hub for exchanging millions...

Key Responsibilities: Answering customer queries/concerns via phone and email Creating and responding to tickets in our Customer Support System Adhering to ticket SLA policies to ensure resolutions are reached promptly Assisting in creating schedules for technicians Sending daily, weekly and monthly reports Promote IT Solutions in terms...

About the role As an APM, you have an opportunity to learn and work as a full-time Product Manager (PM) within the company, but with additional support and mentorship structures in place so that you can feel prepared to take on the role earlier in your career. This first stop on the product manager career path is not like school. It’s not about...