Customer Success Manager

4 weeks ago


Jaipur, India Webspiders Interweb Private Limited Full time


  • Onboard new clients and ensure a smooth transition to using our products and services.
  • Act as a trusted advisor, proactively identifying client needs and recommending solutions.
  • Manage client relationships, fostering open communication and building trust
  • Track and monitor key performance indicators (KPIs) to measure client success
  • Identify upsell and cross-sell opportunities, driving additional revenue.
  • Collaborate with internal teams (Sales, Support, Product) to ensure a seamless customer experience.
  • Develop and deliver training materials to help clients get the most out of our offerings.
  • Analyze customer feedback and identify areas for improvement


Requirements


  • Bachelor's degree in , Information Technology, or a related field (or equivalent experience)
  • Minimum 2-3 years of experience in a customer success or account management role
  • Proven track record of building and maintaining strong client relationships
  • Excellent communication, presentation, and interpersonal skills
  • Strong analytical and problem-solving skills
  • Experience with CRM software a plus
  • Deep understanding of the IT industry (a plus)




  • jaipur, India Webspiders Interweb Private Limited Full time

    Onboard new clients and ensure a smooth transition to using our products and services.Act as a trusted advisor, proactively identifying client needs and recommending solutions.Manage client relationships, fostering open communication and building trustTrack and monitor key performance indicators (KPIs) to measure client successIdentify upsell and cross-sell...


  • Jaipur, India Webspiders Interweb Private Limited Full time

    Onboardnew clients and ensure a smooth transition to using our productsand services.Act as a trustedadvisor proactively identifying client needs and recommendingsolutions.Manage clientrelationships fostering open communication and buildingtrustTrack and monitor keyperformance indicators (KPIs) to measure clientsuccessIdentify upsell andcrosssell...


  • jaipur, India Qubit Capital Full time

    This is a remote position. About The CompanyQubit Capital is an AI-driven matchmaking platform that connects startups with investors worldwide. Our platform uses data analysis to match the right investors with startups seeking funding. We aim to simplify the fundraising process for startups and investors by providing a seamless and efficient platform. We...


  • Jaipur, India Qubit Capital Full time

    This is a remote position.About The CompanyQubit Capital is an AI-driven matchmaking platform that connects startups with investors worldwide. Our platform uses data analysis to match the right investors with startups seeking funding. We aim to simplify the fundraising process for startups and investors by providing a seamless and efficient platform. We...


  • Jaipur, India Success Jobs Full time

    LOB  Customer Support Executive/ male and females both can apply Skillset  Excellent comms in English (English C1) Qualification  Under Graduate and Graduate from any field Experience  Fresher and experienced Salary Slab  upto 28k CTC Shift  24/7 Rotational/ Night Shift, 5.5 Days Working, Roles and Responsibility Handling Customer Queries


  • Jaipur, India Success Jobs Full time

    LOB Customer Support Executive/ male and females both can applySkillset Excellent comms in English (English C1)Qualification Under Graduate and Graduate from any fieldExperience Fresher and experiencedSalary Slab upto 28k CTCShift 24/7 Rotational/ Night Shift, 5.5 Days Working,Roles and ResponsibilityHandling Customer Queries


  • Jaipur, India Success Jobs Full time

    LOB Customer Support Executive/ male and females both can applySkillset Excellent comms in English (English C1)Qualification Under Graduate and Graduate from any fieldExperience Fresher and experiencedSalary Slab upto 28k CTCShift 24/7 Rotational/ Night Shift, 5.5 Days Working,Roles and ResponsibilityHandling Customer Queries


  • jaipur, India HyreFox Consultants Full time

    Company VisionWe are making finance simple for millions in India.Groww is on a mission to democratize access to financial services for millions of Indiansresponsibly. We are a customer-first company. We believe in crafting the best and mostdelightful user experience for our customers. And we leverage first principle thinking andtechnology to solve problems...


  • Jaipur, India Aditya Birla Group Full time

    Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Opportunity identification Mine cross sell opportunities from centrally shared customer data Understanding relevant user insights and pitch cross-sell opportunities through the assigned team members Awareness of available products bouquet and their fit with various...


  • jaipur, India HyreFox Consultants Full time

    Responsibilities Create and oversee customer portfolios. Support business development and productivity by amplifying esteem. Investigate client information to further develop client experience. Hold item exhibitions for clients. Improve onboarding processes. Assess and further develop instructional exercises and other correspondence...


  • Jaipur, India Binary Infoways Full time

    **Location : Jaipur** **Job description** Freshers and experienced both can apply - _**Good communication in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors**_ - _**UG and Graduate from any field**_ - _**Fresher and Experienced both can apply**_ - **6 days working (1 rotational off)**: - _**Day shift for females till 8 pm/...


  • jaipur, India Docyt Full time

    As a Customer Onboarding Specialist, you will be responsible for ensuring seamless integration and successful onboarding of new customers onto our platform or service. You will serve as the primary point of contact for new customers, guiding them through the initial setup process, addressing their concerns, and providing support to ensure a smooth...


  • Jaipur, India Docyt Full time

    As a Customer Onboarding Specialist, you will be responsible for ensuring seamless integration and successful onboarding of new customers onto our platform or service. You will serve as the primary point of contact for new customers, guiding them through the initial setup process, addressing their concerns, and providing support to ensure a smooth...

  • Telesales Executive

    4 weeks ago


    Jaipur, India streamline customer support services Full time

    Good communication skills - Graduate from any of the stream - Preferred near Malviya nagar location - Having telesales experience - Lead Generation - Customer Follow-up - Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM)...

  • Telesales Executive

    1 month ago


    Jaipur, India streamline customer support services Full time

    Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM) software is a plus. - Creative thinking and an eye for design to create appealing social media content. - Excellent organizational skills and attention to detail. - Ability to...


  • Jaipur, India Qrologic Softech Pvt. Ltd. Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Jaipur, India GoodVibes Placement Services Full time

    Company Overview GoodVibes Placement Services, a recruitment & outsourcing firm in Indore since 2019, specializes in executive search and recruitment for management levels. We are committed to client success and excellent services. Job Overview Full-Time CRM role with GoodVibes Placement Services in Jaipur for candidates with less than 1 year of...


  • Jaipur, India GoodVibes Placement Services Full time

    Company OverviewGoodVibes Placement Services, a recruitment & outsourcing firm in Indore since 2019, specializes in executive search and recruitment for management levels. We are committed to client success and excellent services.Job OverviewFull-Time CRM role with GoodVibes Placement Services in Jaipur for candidates with less than 1 year of experience....


  • jaipur, India Angaaraaa Full time

    Industry: Internet/EcommerceDesignation: Quality Assurance & Improvement ManagerThis role will require you to:Monetoring Chats and Providing Feedbacks and scope of improvement.Champion opportunities to consistently improve the experienceCreate standards in accordance with industry and customer expectationsMonitor and motivate customer experience & sales...


  • jaipur, India HyreFox Consultants Full time

    Good interpersonal skills Good English communication skills. Open for traveling if required for a Client Meeting or Demo Other Details Keywords : . Industry : IT - Software Employement Type : PERMANENT