Customer Success Manager
2 weeks ago
- Onboard new clients and ensure a smooth transition to using our products and services.
- Act as a trusted advisor, proactively identifying client needs and recommending solutions.
- Manage client relationships, fostering open communication and building trust
- Track and monitor key performance indicators (KPIs) to measure client success
- Identify upsell and cross-sell opportunities, driving additional revenue.
- Collaborate with internal teams (Sales, Support, Product) to ensure a seamless customer experience.
- Develop and deliver training materials to help clients get the most out of our offerings.
- Analyze customer feedback and identify areas for improvement
Requirements
- Bachelor's degree in , Information Technology, or a related field (or equivalent experience)
- Minimum 2-3 years of experience in a customer success or account management role
- Proven track record of building and maintaining strong client relationships
- Excellent communication, presentation, and interpersonal skills
- Strong analytical and problem-solving skills
- Experience with CRM software a plus
- Deep understanding of the IT industry (a plus)
-
Customer Success Manager
1 week ago
Jaipur, India Nlineaxis IT Solutions Pvt Ltd Full timeJob Title - Customer Success Manager ( CSM)Location - Jaipur (Onsite)Experience - 4 yrs plusShift - US shifts (6:30 PM to 4:30 AM).Position Overview:Given our business model, where our customers pay us over time, Customer Success is absolutelyvital to our long-term profitability. We will not be successful unless our customers are receivingmassive value from...
-
Customer Success Manager
1 week ago
Jaipur, India Nlineaxis IT Solutions Pvt Ltd Full timeJob Title - Customer Success Manager ( CSM)Location - Jaipur (Onsite)Experience - 4 yrs plusShift - US shifts (6:30 PM to 4:30 AM).Position Overview:Given our business model, where our customers pay us over time, Customer Success is absolutelyvital to our long-term profitability. We will not be successful unless our customers are receivingmassive value from...
-
Customer Success Manager
1 month ago
Jaipur, India Webspiders Interweb Private Limited Full timeOnboard new clients and ensure a smooth transition to using our products and services.Act as a trusted advisor, proactively identifying client needs and recommending solutions.Manage client relationships, fostering open communication and building trustTrack and monitor key performance indicators (KPIs) to measure client successIdentify upsell and cross-sell...
-
Customer Success Manager
1 month ago
Jaipur, India Webspiders Interweb Private Limited Full timeOnboardnew clients and ensure a smooth transition to using our productsand services.Act as a trustedadvisor proactively identifying client needs and recommendingsolutions.Manage clientrelationships fostering open communication and buildingtrustTrack and monitor keyperformance indicators (KPIs) to measure clientsuccessIdentify upsell andcrosssell...
-
Taggbox.com - Customer Success Manager
2 weeks ago
Jaipur, India TagBox Full timePosition Overview:.- Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability.- We will not be successful unless our customers are receiving massive value from our service.- As such, we need a senior executive to own driving success for our customers.- This role includes...
-
Customer Success Associate
4 weeks ago
Jaipur, India Taggbox Full time**Customer Success** **Position Overview**: Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a senior executive to own driving success for our customers. This role...
-
Customer Success Executive
1 month ago
Jaipur, India Taggbox Full timeGiven our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a executive to own driving success for our customers. This role includes responsibilities for Customer Success...
-
Customer Success Executive
1 month ago
Jaipur, India Taggbox Full timeGiven our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a executive to own driving success for our customers. This role includes responsibilities for Customer Success...
-
Customer Success Executive
2 weeks ago
jaipur, India Qubit Capital Full timeThis is a remote position. About The CompanyQubit Capital is an AI-driven matchmaking platform that connects startups with investors worldwide. Our platform uses data analysis to match the right investors with startups seeking funding. We aim to simplify the fundraising process for startups and investors by providing a seamless and efficient platform. We...
-
Customer Success Executive
3 weeks ago
Jaipur, India Qubit Capital Full timeThis is a remote position.About The CompanyQubit Capital is an AI-driven matchmaking platform that connects startups with investors worldwide. Our platform uses data analysis to match the right investors with startups seeking funding. We aim to simplify the fundraising process for startups and investors by providing a seamless and efficient platform. We...
-
Customer Support Executive
3 weeks ago
Jaipur, India Success Jobs Full timeLOB Customer Support Executive/ male and females both can apply Skillset Excellent comms in English (English C1) Qualification Under Graduate and Graduate from any field Experience Fresher and experienced Salary Slab upto 28k CTC Shift 24/7 Rotational/ Night Shift, 5.5 Days Working, Roles and Responsibility Handling Customer Queries
-
Customer Support Executive
4 weeks ago
Jaipur, India Success Jobs Full timeLOB Customer Support Executive/ male and females both can applySkillset Excellent comms in English (English C1)Qualification Under Graduate and Graduate from any fieldExperience Fresher and experiencedSalary Slab upto 28k CTCShift 24/7 Rotational/ Night Shift, 5.5 Days Working,Roles and ResponsibilityHandling Customer Queries
-
Executive - Customer Success Full-Time
2 months ago
jaipur, India HyreFox Consultants Full timeCompany VisionWe are making finance simple for millions in India.Groww is on a mission to democratize access to financial services for millions of Indiansresponsibly. We are a customer-first company. We believe in crafting the best and mostdelightful user experience for our customers. And we leverage first principle thinking andtechnology to solve problems...
-
Customer Success Associate
1 month ago
Jaipur, India dazzelelct Full timeFollow procedures methodically to accurately respond to customers on Call. - Provide quotes and information to customers related to their product. - Provide information including Delivery time and other quires related to product. - Fulfill invoice requests on purchased products. **Salary**: ₹16,000.00 - ₹19,000.00 per month **Benefits**: - Health...
-
Customer Success Executive
1 month ago
Jaipur, Rajasthan, India Webspiders Interweb Pvt Ltd Full time**Responsibilities**: - Onboard new clients and ensure a smooth transition to using our products and services - Act as a trusted advisor, proactively identifying client needs and recommending solutions - Manage client relationships, fostering open communication and building trust - Track and monitor key performance indicators (KPIs) to measure client...
-
Customer Success Manager Full-Time
2 months ago
jaipur, India HyreFox Consultants Full timeResponsibilities Create and oversee customer portfolios. Support business development and productivity by amplifying esteem. Investigate client information to further develop client experience. Hold item exhibitions for clients. Improve onboarding processes. Assess and further develop instructional exercises and other correspondence...
-
Sales
4 days ago
Jaipur, India Success Jobs Full timeJob Description Sales ExecutiveJob location : Jaipur. Salary Range : For Freshers Up to 25,000 k Monthly Ie 3,00,000 Annual CTC ) + Incentives - & For Experienced candidates salary is negotiable as per previous salary. A person who has to spread awareness about Just Dial as being its Ambassador. He has to meet every kind of business /...
-
Customer Onboarding Specialist
2 months ago
jaipur, India Docyt Full timeAs a Customer Onboarding Specialist, you will be responsible for ensuring seamless integration and successful onboarding of new customers onto our platform or service. You will serve as the primary point of contact for new customers, guiding them through the initial setup process, addressing their concerns, and providing support to ensure a smooth...
-
Customer Onboarding Specialist
2 months ago
Jaipur, India Docyt Full timeAs a Customer Onboarding Specialist, you will be responsible for ensuring seamless integration and successful onboarding of new customers onto our platform or service. You will serve as the primary point of contact for new customers, guiding them through the initial setup process, addressing their concerns, and providing support to ensure a smooth...
-
Customer Onboarding Specialist
5 days ago
Jaipur, India Docyt Full timeAs a Customer Onboarding Specialist, you will be responsible for ensuring seamless integration and successful onboarding of new customers onto our platform or service. You will serve as the primary point of contact for new customers, guiding them through the initial setup process, addressing their concerns, and providing support to ensure a smooth...