Customer Experience

**Customer Experience Executive (0 to 1 years work-ex) - Work from Office Only** Customer Experience Executive directly with customers to listen to concerns, resolve problems, and recommend services according to the needs of each individual. A proactive Customer Experience Executive will anticipate customer questions and familiarize themselves with products...

Location: JaipurPosition Type: Full-timeExperience: Minimum 8 yearsRole Overview:We are seeking a strategic and customer-focused individual to lead our Customer Experience team. The Customer Experience Head will be responsible for defining and implementing the overall customer experience strategy, ensuring that every interaction with Thrillophilia exceeds...

Location: JaipurPosition Type: Full-timeExperience: Minimum 8 yearsRole Overview:We are seeking a strategic and customer-focused individual to lead our Customer Experience team. The Customer Experience Head will be responsible for defining and implementing the overall customer experience strategy, ensuring that every interaction with Thrillophilia exceeds...

Location: Jaipur Position Type: Full-time Experience: Minimum 8 years Role Overview: We are seeking a strategic and customer-focused individual to lead our Customer Experience team. The Customer Experience Head will be responsible for defining and implementing the overall customer experience strategy, ensuring that every interaction with Thrillophilia...

Location: JaipurPosition Type: Full-timeExperience: Minimum 8 yearsRole Overview:We are seeking a strategic and customer-focused individual to lead our Customer Experience team. The Customer Experience Head will be responsible for defining and implementing the overall customer experience strategy, ensuring that every interaction with Thrillophilia exceeds...

Management LevelICustomer Experience ExecutiveTeam : CEC - UK Reports to: Team LeaderRoleTo assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries.Business FunctionEQ India Operations team work closely with the EQ Group...

we are hiring for luxury jewellery brand, Experience in international market is mandatory. This role will require you to:1. Be customer-obsessed and build trust through your conversations 2. Champion opportunities to consistently improve the Angara experience3. Drive customer retention, reduce churn, and increase customer satisfaction4. Offer product...

we are hiring for luxury jewellery brand, Experience in international market is mandatory. This role will require you to:1. Be customer-obsessed and build trust through your conversations 2. Champion opportunities to consistently improve the Angara experience3. Drive customer retention, reduce churn, and increase customer satisfaction4. Offer product...

Head of Customer ExperiencesWelcome to Thrillophilia ! 7 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more.Responsibilities -Foster a healthy, motivated, and collaborative culture while developing internal staff in their professional growthManage the...

Head of Customer ExperiencesWelcome to Thrillophilia 7 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more.Responsibilities -Foster a healthy, motivated, and collaborative culture while developing internal staff in their professional growthManage the...

Lead Generation Calls - Scheduling appointments for BD team - Follow up and Feedback calls to B2B and B2C clients - Guiding users on how to use the platform efficiently **Job Types**: Full-time, Regular / Permanent, Internship Contract length: 3 months **Salary**: ₹12,579.05 - ₹28,474.67 per month **Benefits**: - Cell phone reimbursement - Food...

**Job description** **Experience - 1-2 Years / Freshers with Excellent Communication skills** We are looking for Client service executives. This profile is suitable for those who have good Verbal & Written communication skills and can handle pressures situation on call. **Responsibilities** Attending calls and solving the escalations raised by our...

General Summary of the Profile: The Role will be responsible for driving continuous enhancements to facilitate exceptional team output and customer service by partnering with the Sales, Marketing, Operations, Product & International Business teams. Duties & Responsibilities: Would be responsible for the overall metrics of the customer support...

This role will require you to:  Create & inspire a “customer focus” culture with every conversation  Champion opportunities to consistently improve the experience  Drive business goals & strategies to pave the way for outstanding customer experience  Dive deep and understand performance trends to deliver results  Solve for...

**Job description** **Customer Support Executive (Voice and Chat Process )** **Job description** Preferred (English ) Salary 15,000-21,000 per month Job type Full-time Schedule: Morning shift experienced (0.6 - 1 years) Qualification Higher secondary /any diploma /any degree English (required) **Requirements**: - 12th/any Graduate - Good...

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

Job Responsibilities : 1. Provide splendid customer services to customers in a friendly and courteous manner at all times. 2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all...

Job Responsibilities :1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all...

Customer Service responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our customer’s trust. Handle customer complaints, provide appropriate solutions and alternatives within the...

Possessing excellent product knowledge to enhance customer support. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. Handling customer concerns and complaints in a timely manner. Keeping a proper record of the customers. Providing the best possible solution to the queries of...