Manager Full-Time
4 weeks ago
Team Management and Development
•Ensure your team delivers an outstanding experience to each client. Provide consistent coaching and identify tailored development and training needs
•Identify, recruit and develop talents. Collaborate with your Store Manager to secure internal succession plans
•Set individual and team goals; proactively assess and manage performance against expectations
•Collaborates and interacts with others in a mutually supportive and cooperative manner that reinforces the concept that staff at all levels are expected to seek ways in which they can support and assist others to achieve expected results, as well as to be effective in their own accountability areas.
•Work with the Western Business Unit’s Field Marketing and On-Premise Teams.
Client and Business Development
•Support the team in building long term Client relationship by using the different clientele tools
•Establish a Client-centric mentality and proactively handle Client-related situations
•Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training)
Selling and Floor Management
•Act as a role model demonstrating sales leadership to the team, support them with their own sales, and cultivate cross-selling and Client repurchase
•Build and develop a personal Client portfolio
•Ensure business opportunities are improved through efficient sales floor management, being a visible presence and support and ensuring client experience standards are achieved
Operations
•Ensure policies, Brand standards and grooming guidelines are communicated and implemented
•Support Operations team in inventory management
•Support Store Manager in staff planning (workforce management)
•Send daily, weekly and monthly reports to your Management Team and getting on a weekly meetings and setting goals for the team building
Your areas of knowledge and expertise
that matter most for this role:
•3-5 years of experience in a similar role
•A demonstrated passion for detail and organization
•Excellent communication (verbal and written, in both official languages) and interpersonal skills
•Strong customer-service, people and organizational skills
•Ability to work in a fast-paced environment, multi-task, prioritize, and meet deadlines
•Ability to achieve high level of performance as part of a team or working independently
•Ability to work with, establish strong working relationships and rapport with staff at all levels of the organization
•Proficient with MS Word, Excel, PowerPoint and Outlook
•Experience in completing administrative tasks
Other Details
Keywords : . Industry : IT - Software
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