▷ [3 Days Left] Service Desk Specialist
1 week ago
Required Skill:
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
(Ideally should not be more than 3-5)
- Excellent English language voice and written com skills- Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )- Willingness to work in 24/7 ops incl night shifts and weekends- IT/Application Service Desk agent experience using Genesys /CISCO voice platforms- ITIL V4 Foundation Exposure- Infrastructure technical support experience- Willingness to work in night shifts and weekends- Excellent communication skills
Good-to-Have
CompTIA A+, N+, ITIL Foundation certification
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