▷ [3 Days Left] Service Desk Specialist

1 week ago


Hyderabad, India Tata Consultancy Services Full time
Experience required :2 to3 years

Required Skill:

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

(Ideally should not be more than 3-5)

- Excellent English language voice and written com skills- Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )- Willingness to work in 24/7 ops incl night shifts and weekends- IT/Application Service Desk agent experience using Genesys /CISCO voice platforms- ITIL V4 Foundation Exposure- Infrastructure technical support experience- Willingness to work in night shifts and weekends- Excellent communication skills

Good-to-Have

CompTIA A+, N+, ITIL Foundation certification

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