Team Lead – Service Desk

The Service Desk Team Leader role is responsible for managing the operation of the Service Desk. This role is crucial to ensuring customer requirements are met in terms of communication, prioritizing, escalating and resolving incidents and requests. You will be mentoring the Service Desk team and will drive a culture of continual process improvement within...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate...

About FSL:FSL is one of the fastest growing Digital business services company. It is one of global leaders in Healthcare, Mortgage and Collection business services. It is close to aUS$680 millionin revenues and30Kworkforce. It is at the forefront of the leap in new age Digital services (deep tech, AI, Automation) as it is closest to the business, domain...

About FSL:FSL is one of the fastest growing Digital business services company. It is one of global leaders in Healthcare, Mortgage and Collection business services. It is close to a US$680 million in revenues and 30K workforce. It is at the forefront of the leap in new age Digital services (deep tech, AI, Automation) as it is closest to the business, domain...

About FSL: FSL is one of the fastest growing Digital business services company. It is one of global leaders in Healthcare, Mortgage and Collection business services. It is close to a US$680 million in revenues and 30K workforce. It is at the forefront of the leap in new age Digital services (deep tech, AI, Automation) as it is closest to the business,...

About FSL:FSL is one of the fastest growing Digital business services company. It is one of global leaders in Healthcare, Mortgage and Collection business services. It is close to a US$680 million in revenues and 30K workforce. It is at the forefront of the leap in new age Digital services (deep tech, AI, Automation) as it is closest to the business, domain...

Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

About FSL:FSL is one of the fastest growing Digital business services company. It is one of global leaders in Healthcare, Mortgage and Collection business services. It is close to a US$680 million in revenues and 30K workforce. It is at the forefront of the leap in new age Digital services (deep tech, AI, Automation) as it is closest to the business, domain...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

**SERVICE DESK** **-** **(** **0098409_8** **)** **Description** We are hiring a talented Service Desk Agent professional to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us. - Be part of a team of technical experts, motivated by a desire to...

**SERVICE DESK** **-** **(** **0094067_2** **)** **Description** **Service Desk** **Location: Pune** **Experience - 2 to 4years** What's this role about? Proven service industry front line experience with handling high value/critical customers and handling customer queries across the globe. Here's how you'll contribute: Preferred min. 1 years of...