Partner Solution Manager

4 days ago


Bengaluru, India AppsFlyer Full time
What you'll do:

Answer incoming inquiries from ad network, agency and marketing technology partners on various technical topics related to AppsFlyer’s product offeringAnalyze potential fraud cases, discrepancies and misconfigurationsRepresent AppsFlyer as the first point of contact for new and existing partnersHelp new partners learn AppsFlyer’s product suite and discover the full potential of their integrationEducate existing partners about AppsFlyer’s product solutions and best practices via training calls and webinarsTake ownership on specific technical domains and processes to enrich the Partner Solutions team’s overall scope of expertise.Provide continuous feedback through internal feedback loops to guide product direction and roadmapCollaborate with R&D, Product, Analysts and Integration Engineers to provide creative solutions to partner challenges.What you have:3+ years of technical account management/support in an international advertising technology companyFamiliarity with the mobile app ecosystemStrong written and verbal communication skills in EnglishSuperior analytical skillsSelf-motivated learner with endless curiosityPassion for providing best-in-class serviceBonus PointsStrong written and verbal communication skills in any regional languageSQL, other programming languagesExperience using Zendesk, Salesforce, LookerBeing introduced by an AppsFlyer team member

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