Contact Center Team Lead

Job Description : As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product...

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product customisation...

Job Description : As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product customisation...

Job Description : As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product...

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product customisation...

Summary:Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive...

Summary:At Apple, great ideas quickly have a way of becoming great products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish here. Do you want to be part of a team that builds groundbreaking software service, a team that is continually innovating and is proud of making a...

Summary:At Apple, great ideas quickly have a way of becoming great products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish here. Do you want to be part of a team that builds groundbreaking software service, a team that is continually innovating and is proud of making a...

Job Description:Unified Communications – Consultant role for Cloud based contact center/call center technology.Primary Skills -Genesys Cloud CXGenesys Call Flow ArchitectGenesys Workforce ManagementGenesys Integrations with CRM applications like ServiceNowGenesys integration with MS TeamsIP TelephonySecondary Skills –Good to have skills on AWS platform...

Job Description : - 5+ years in contact center engineering focused on designing, implementing, and operating contact center workflows and call flows with Cisco UCCE and Five9.- In-depth knowledge of Cisco UCCE architecture, components, and integration.- Proficiency in Five9 administration and customization.- Strong understanding of VoIP technologies, SIP,...

Job Title:Specialist, Service Delivery, IndiaReport to:Assistant Manager, Service Delivery, IndiaDepartment:Service Delivery UnitLocation:Bangalore, IndiaPurpose of the Position:In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate. Leading the...

Job Title:Specialist, Service Delivery, IndiaReport to:Assistant Manager, Service Delivery, IndiaDepartment:Service Delivery UnitLocation:Bangalore, IndiaPurpose of the Position:In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate. Leading the...

Job Title: Cisco Contact Center Solution – L3 Location: Bangalore/Hyd/Kochi, India KeySkills: JAVA, CISCO CallStudio, CUIC, ICM Scripting, SQL, Dialer, Nuance, SOAP, REST. Experience in Contact Centre Technologies specific to the Cisco UCCE 11.X/12.X product suite. Ability to develop and modify IVR applications using CVP Call Studio v8.5/9.0 and...

Company Overview Mazenet Solution is an IT service company with 201-500 employees. Headquartered in Chennai. Visit for more info. Job Overview Senior position with 7-10 years of experience in Team Center development. Full-Time employment in Bangalore. Qualifications and Skills Proficient in Team Center development Experience with AWC implementation...

Job Title: Cisco Contact Center Solution – L3 Location: Bangalore/Hyd/Kochi, India KeySkills: JAVA, CISCO CallStudio, CUIC, ICM Scripting, SQL, Dialer, Nuance, SOAP, REST. Experience in Contact Centre Technologies specific to the Cisco UCCE 11.X/12.X product suite.Ability to develop and modify IVR applications using CVP Call Studio v8.5/9.0 and...

ReSource Pro Operational Solutions Private Limited, BangaloreAbout ReSource Pro:About Us:ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the...

This is a remote position. DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set up systems or...

Job Title Associate, Global Contact and Support Hub No. of Vacancies : 1 JR : R0067977 Location : Bangalore Full time /Part Time : Full time Regular /Temporary : Temporary SANDVIK COROMANT is the world’s leading supplier of tools, tooling solutions and know-how to the metalworking industry. With extensive investments in...

Demonstrate significant understanding of the product architectures of the entire solution suite;  Build a high performing team by creating a baseline of collaboration and sharing inside the team while encouraging people to try and experiment; Responsible for the professional development and mentorship of team members to build a team which can be...

Demonstrate significant understanding of the product architectures of the entire solution suite;  Build a high performing team by creating a baseline of collaboration and sharing inside the team while encouraging people to try and experiment; Responsible for the professional development and mentorship of team members to build a team which can be...