Contact Center Engineer

Summary:At Apple, great ideas quickly have a way of becoming great products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish here. Do you want to be part of a team that builds groundbreaking software service, a team that is continually innovating and is proud of making a...

Job Description : - 5+ years in contact center engineering focused on designing, implementing, and operating contact center workflows and call flows with Cisco UCCE and Five9.- In-depth knowledge of Cisco UCCE architecture, components, and integration.- Proficiency in Five9 administration and customization.- Strong understanding of VoIP technologies, SIP,...

Job Description : As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product...

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product customisation...

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product customisation...

Job Description : As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product customisation...

Job Description : As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product...

Job Description:Unified Communications – Consultant role for Cloud based contact center/call center technology.Primary Skills -Genesys Cloud CXGenesys Call Flow ArchitectGenesys Workforce ManagementGenesys Integrations with CRM applications like ServiceNowGenesys integration with MS TeamsIP TelephonySecondary Skills –Good to have skills on AWS platform...

Job Title: Cisco Contact Center Solution – L3 Location: Bangalore/Hyd/Kochi, India KeySkills: JAVA, CISCO CallStudio, CUIC, ICM Scripting, SQL, Dialer, Nuance, SOAP, REST. Experience in Contact Centre Technologies specific to the Cisco UCCE 11.X/12.X product suite. Ability to develop and modify IVR applications using CVP Call Studio v8.5/9.0 and...

Job Title: Cisco Contact Center Solution – L3 Location: Bangalore/Hyd/Kochi, India KeySkills: JAVA, CISCO CallStudio, CUIC, ICM Scripting, SQL, Dialer, Nuance, SOAP, REST. Experience in Contact Centre Technologies specific to the Cisco UCCE 11.X/12.X product suite.Ability to develop and modify IVR applications using CVP Call Studio v8.5/9.0 and...

Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their...

We are looking for an Data Center Engineer for Reputed Company in Bangalore for Permanent Role Work Location: Bangalore Experience: 2 to 3 Years Skills: 1. Basic Understanding of Active directory and Networks , Data Center Status Monitoring & verification of DC equipment & Operations like Server/LAN/WAN operations 2. Diagnosis and rectification of faults/...

Job Title Associate, Global Contact and Support Hub No. of Vacancies : 1 JR : R0067977 Location : Bangalore Full time /Part Time : Full time Regular /Temporary : Temporary SANDVIK COROMANT is the world’s leading supplier of tools, tooling solutions and know-how to the metalworking industry. With extensive investments in...

Your Job Working in a large-scale environment under minimal supervision performing tasks per predefined documented procedures Monitoring interfaces and devices, domestic and global via a performance monitoring solution Working with third party vendors and onsite contacts both during routine deployment and outages providing first level...

Your Job Working in a large-scale environment under minimal supervision performing tasks per predefined documented procedures Monitoring interfaces and devices, domestic and global via a performance monitoring solution Working with third party vendors and onsite contacts both during routine deployment and outages providing first level...

We are seeking a proactive and experienced Data Center and Telecom Procurement Analyst specializing in Cloud Interconnection to join our dynamic team. This role requires strong analytical skills, strategic thinking, and excellent communication abilities to facilitate partnerships with network operators and datacenter providers. The ideal candidate will drive...

We at Tietoevry are looking for L3 Voice Support prospective candidate for our team in Bangalore/Chandigarh location.Please find the JD below.L3 Voice SupportJob Location –Bangalore/ChandigarhExperience Level - 7+ yearsJob DescriptionThe job description for the T3 voice support engineer:CCIE/CCNP VOICE certified engineer having relevant experience in IPT...

Application Support Engineer (Senior) with skills Application Support Engineer, Application Engineer for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune) Posted on: June 04, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES As a member of the Enterprise Technical Services team, a...

We at Tietoevry are looking for L3 Voice Support prospective candidate for our team in Bangalore/Chandigarh location. Please find the JD below. L3 Voice Support Job Location –Bangalore/Chandigarh Experience Level - 7+ years Job Description The job description for the T3 voice support engineer: CCIE/CCNP VOICE certified engineer having relevant...

About the Job You have to focus on the operational support and provision of virual systems hosted in the Trelleborg Global Data Center. as a team of highly competent individuals to provision and providing support to the ongoing operation of hosted services for internal customers to the Global Data Center Scope of Your Role: Operating and...