Contact Center Team Lead

Job Description : As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product...

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product customisation...

Summary:Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive...

Summary:At Apple, great ideas quickly have a way of becoming great products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish here. Do you want to be part of a team that builds groundbreaking software service, a team that is continually innovating and is proud of making a...

Job Title:Specialist, Service Delivery, IndiaReport to:Assistant Manager, Service Delivery, IndiaDepartment:Service Delivery UnitLocation:Bangalore, IndiaPurpose of the Position:In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate. Leading the...

Company Overview Mazenet Solution is an IT service company with 201-500 employees. Headquartered in Chennai. Visit for more info. Job Overview Senior position with 7-10 years of experience in Team Center development. Full-Time employment in Bangalore. Qualifications and Skills Proficient in Team Center development Experience with AWC implementation...

Company OverviewMazenet Solution is an IT service company with 201-500 employees. Headquartered in Chennai. Visit www.mazenet.com for more info.Job OverviewSenior position with 7-10 years of experience in Team Center development. Full-Time employment in Bangalore.Qualifications and SkillsProficient in Team Center developmentExperience with AWC...

Kenvue is currently recruiting for:Lead Engineer - Voice & Contact Center (Cisco IPT, Teams)Lead Engineer responsible for formulating and defining specifications for complex software programming applications in Voice and Contact Center using Cisco IPT and Teams.This position reports into Contact Center & Voice, Lead and is based at Kenvue Solutions India.Who...

Kenvue is currently recruiting for:Lead Engineer - Contact Center (Genesys Cloud)Lead Engineer responsible for formulating and defining specifications for highly complex operating software programming applications in contact center using Genesys Cloud.This position reports into Contact Center & Voice, Lead and is based at Kenvue Solutions India.Who We Are:At...

Role: Center SupervisorExperience Range: 1-5 years of experienceQualification: 12th pass, ITI or a diploma in a related fieldInterview Process: Applicant questionnaire > Assessment > Face to Face Rounds > HR RoundAbout the Company:BHIVE is a group of Co-working and FinTech companies focused on commercial real estate. We started out as the oldest...

Demonstrate significant understanding of the product architectures of the entire solution suite;  Build a high performing team by creating a baseline of collaboration and sharing inside the team while encouraging people to try and experiment; Responsible for the professional development and mentorship of team members to build a team which can be...

Job Description : We are seeking an experienced and dynamic NOC Team Lead to join our team. As the leader of our service continuity efforts, you will oversee a team of specialists responsible for ensuring the uninterrupted operation of our services across various environments, with a primary focus on AWS cloud :- Leadership and Team Management : Lead and...

Job Description : We are seeking an experienced and dynamic NOC Team Lead to join our team. As the leader of our service continuity efforts, you will oversee a team of specialists responsible for ensuring the uninterrupted operation of our services across various environments, with a primary focus on AWS cloud :- Leadership and Team Management : Lead and...

Job Description :We are seeking an experienced and dynamic NOC Team Lead to join our team. As the leader of our service continuity efforts, you will oversee a team of specialists responsible for ensuring the uninterrupted operation of our services across various environments, with a primary focus on AWS cloud :- Leadership and Team Management : Lead and...

JOB DESCRIPTION As the NICE CXone Contact Center Technical Lead, you will be responsible for leading the technical delivery of NICE CXone contact center product as the primary point of contact and accountable for keeping track of features and capabilities. The individual in this role will be able to showcase their exceptional technical and management...

Tiyasha Software The Role Team Leader (BPO Background) Position Overview: We are seeking an experienced and dynamic Team Leader with a background in Business Process Outsourcing (BPO) to lead and supervise a team of customer service representatives. The Team Leader will be responsible for driving team performance, meeting targets, and ensuring the delivery...

About NIIT Ltd.NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. NIIT's Career Education Business delivers a diverse range of learning and talent development programs to millions of individual and corporate learners in areas including Banking, Finance & Insurance, Retail Sales...

Job DescriptionAt Verint, we believe customer engagement is the core of every global brand. Our mission is to helporganizations discover opportunities previously only scarcely imagined by connecting work, data, andexperiences enterprise wide. We hire innovators with the passion, creativity, and drive to answerconstantly shifting market challenges and...

Business: WPB Retail Banking and Strategy Open positions: 1 Role Title: Head of Contact Centre Change GSC’s Global Career Band: 4 Location : India/Bangalore The Opportunity: The role holder will be reporting to the Global Head of Shared Service Centers. The role will be crucial for leading the strategic direction and...

The Offer Opportunity within a company with a solid track record of performance Join a market leader within Consulting Fantastic work culture The Job Your responsibilities will include: Team Management Lead and supervise a team of customer service representatives to ensure adherence to performance standards, productivity goals, and quality metrics....