Senior AWS Contact Center Developer
4 days ago
Location: Pan India
Skill Set: IVR contact center – AWS – Connect, Python, Lambda, Terraform.
Job Description
Senior developer – Contact center –AWS Connect, python, Lambda, Terraform.
• Expertise in Amazon Connect and its features, including IVR flows, voice/chat integrations, a
real-time analytics.
• Proficient in AWS services, such as Lambda, DynamoDB, S3, Lex, CloudWatch, and IA
• Experience with Terraform for IaC and GitHub for version control and CI/CD pipelines.
• Proficiency in Python, including experience with AWS SDK (boto3) and REST API developmen
Experience:
At least 5 years of experience in contact center technologies like AWS cloud, contact center
technologies.
At least 3 years of experience in IVR call flow designs and call routing configurations in
Connect, Python, Lambda, Terraform / Github.
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