Senior AWS Contact Center Developer

4 days ago


Bengaluru, India POWER IT SERVICES Full time

Location: Pan India

Skill Set: IVR contact center – AWS – Connect, Python, Lambda, Terraform.

Job Description

Senior developer – Contact center –AWS Connect, python, Lambda, Terraform.

• Expertise in Amazon Connect and its features, including IVR flows, voice/chat integrations, a

real-time analytics.

• Proficient in AWS services, such as Lambda, DynamoDB, S3, Lex, CloudWatch, and IA

• Experience with Terraform for IaC and GitHub for version control and CI/CD pipelines.

• Proficiency in Python, including experience with AWS SDK (boto3) and REST API developmen

Experience:

At least 5 years of experience in contact center technologies like AWS cloud, contact center

technologies.

At least 3 years of experience in IVR call flow designs and call routing configurations in

Connect, Python, Lambda, Terraform / Github.



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