Service Desk Specialist
4 weeks ago
We Are Hiring – Service Desk (L1) Support | Pune & BangaloreLooking to work with a global leader in Business Process Management?We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.️ Open Positions:Freshers (Technical Background) – Pune1+ Years Exp – Pune & Bangalore3+ Years Exp – Pune & BangaloreKey Skills Required:• Strong communication (verbal & written)• Analytical thinking & problem-solving• Experience with IT Service Desk / L1 Tech Support• Basic knowledge of AD, O365, Azure, Networking• Troubleshooting skills across Windows, Outlook, Teams, VPN, etc.• Experience using ticketing tools and following ITIL practices• Ability to manage incidents via phone, email, web, or chat• 100% Work From Office – No hybridLocations: Pune & BangaloreShifts: Rotational (US/UK) | 24x7 environmentNotice Period: Immediate to 30 days preferredEducation: Graduation/Post-Graduation with all marksheets & certificates mandatoryExperience Range & CTC:- Freshers – 2.5 LPA Tech background only - Pune & Bangalore - 1+ years – Up to 5 LPA – Pune & Bangalore - 3+ years – Up to 7 LPA – Pune & Bangalore -Final package will be based on experience, last CTC, and performance in the evaluation process.Non-Negotiables:✔ Excellent English communication skills✔ Willingness to work 24x7 shifts✔ Full-time education (15 years) – Graduation required✔ Provisional degree and mark sheets needed for onboarding️ Hiring in full swing – priority given to immediate joiners.Interested or know someone who fits? Let’s connect share your resume for referral.#Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive
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Service Desk Specialist
17 hours ago
New Delhi, India Tata Consultancy Services Full timeService Desk Specialist Exp- 4 to 8 years Location- Kolkata Immediate joiners preferredResponsibilitiesAssociate should be able to work on different application issues with Good Troubleshooting Skills. Should be ready to work on new technologies & tools without any tool specific restrictions/boundaries. Team player and ready to manage shared account model...
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Service Desk Analyst
4 weeks ago
New Delhi, India Tata Consultancy Services Full timeRole - Service Desk AnalystYears of Experience - 2 to 5 yearsLocation - Pune- IT Service Desk Operations - Atleast 3 years of experience handling Service Desk services. - Fluency in English (Reading, Writing, Speaking) - Understand and responds in Business Communications - Good Managerial Skill - Understanding and knowledge on IT Infrastructure. - Work in...
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Service Desk Analyst
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeRole: Service Desk Analyst Required Technical Skill Set: IT Service Desk Operations Desired Experience Range: 2 to 5 Yrs. Location of Requirement : Pune Mode of interview :Virtual Interview Desired Competencies (Technical/Behavioral Competency) Must-Have Atleast 2 years of experience handling Service Desk services. Fluency in English (Reading, Writing,...
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Service Desk Analyst
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeRole: Service Desk AnalystRequired Technical Skill Set: IT Service Desk OperationsDesired Experience Range: 2 to 5 Yrs.Location of Requirement : PuneMode of interview :Virtual InterviewDesired Competencies (Technical/Behavioral Competency)Must-Have- Atleast 2 years of experience handling Service Desk services. - Fluency in English (Reading, Writing,...
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Service Desk Specialist
17 hours ago
New Delhi, India CBTS Full timeJob Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:-...
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Service Desk Specialist
1 week ago
New Delhi, India N Consulting Global Full timeJob TitleService Desk Specialist (Network Dispatch & Smart Hands Coordination)LocationRemote/Hybrid (Global coverage) — Shift-based, 24×7 rotationEmployment TypeFull-time (rotational shifts, weekends/holidays as scheduled)Reports ToService Desk Manager / Network Operations LeadRole SummaryYou will be the front door for global Network Hands & Feet (H&F)...
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Service Desk Specialist
1 week ago
New Delhi, India Tata Consultancy Services Full timeService Desk SpecialistExp- 4 to 8 yearsLocation- KolkataImmediate joiners preferredResponsibilities- Associate should be able to work on different application issues with Good Troubleshooting Skills. - Should be ready to work on new technologies & tools without any tool specific restrictions/boundaries. - Team player and ready to manage shared account model...
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Service desk specialist
2 days ago
Delhi, India CBTS Full timeJob Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:Serve...
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Service Desk Manager
3 weeks ago
New Delhi, India HCLTech Full timeRole: Service Desk Manager Exp: 15+ years Location: Chennai / NoidaJOB Description Service Desk Manager: A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services...
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Service Desk Specialist
2 weeks ago
New Delhi, India ITC Infotech Full timeJob Title : German Technical supportJob DescriptionService Desk Analyst, min 2 to 3 years of experience• Voice support German Language expert• Identify and diagnose issues and problems• Advise users on appropriate course of action.• Monitor issues from start to resolution.• Performing Technical Troubleshooting through ITIL process• Ticket...
