HR Operations Manager

3 weeks ago

Mumbai, Maharashtra, India Zeno Health Full time

About the Role

We are looking for a hands-on HR Operations & Payroll professional to manage end-to-end HR processes, payroll, and compliance. This role is perfect for someone who thrives on operational excellence, process improvement, and delivering smooth employee experiences in a fast-paced environment.

Key Responsibilities

HR Operations

  • Manage end-to-end HR operations: onboarding, transfers, exits, and offboarding.
  • Standardize and improve HR processes and SOPs for efficiency and compliance.
  • Track and ensure timely HR deliverables, resolving operational issues quickly.
  • Digitize employee records and streamline HR workflows for better service delivery.

Payroll & Benefits

  • Handle end-to-end payroll processing, including salaries, reimbursements, variable pay, and full-and-final settlements.
  • Manage employee benefits (Mediclaim, Gratuity, Flexi-Benefits, wellness programs) and coordinate with vendors.
  • Ensure compliance with statutory requirements and support audits.
  • Address payroll queries and resolve discrepancies promptly.

Compliance & Risk Management

  • Ensure full compliance with labor laws (PF, ESI, PT, LWF, Shops & Establishments, etc.).
  • Conduct periodic audits and close compliance gaps.
  • Stay updated on statutory changes and implement them in HR operations.

HR Systems & Analytics

  • Implement and maintain HRMS and other tools for payroll and HR operations.
  • Build dashboards and reports to monitor HR operations performance and compliance.

Team Management

  • Lead, mentor, and manage a small HR operations team.
  • Allocate responsibilities, monitor outcomes, and ensure high-quality operational delivery.

Requirements

  • MBA / PGDM in HR
  • 7–12 years of HR operations experience, including payroll (2+ years in managerial role)
  • Strong knowledge of payroll, compliance, and labor laws
  • Hands-on experience with HRMS and Excel (pivots, dashboards, reporting)

Nice to Have

  • Multi-location company experience
  • Experience building HR processes from scratch
  • Vendor and stakeholder management experience

What You'll Drive

  • Accurate and timely payroll every month
  • Zero statutory non-compliance
  • Efficient, standardized, and seamless HR operations
  • Enhanced employee experience through smooth HR processes

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