Hotfoot - Senior Business Analyst

1 week ago

Chennai, India HOTFOOT TECHNOLOGY SOLUTIONS PRIVATE LIMITED Full time

Roles And Responsibilities :- Manage the team for the Delivery and also have individual contribution for complex tasks.- Should be the escalation point for the customer and manage the customer experience.- Play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks- Possess knowledge and be a SME in areas of Software Development Lifecycle - BA Skills and/or Lending Domain, which would be then complemented by the knowledge gained from the Hotfoot Product offerings.- Work closely with Department head and plan product roadmaps, team structuring and process improvements.- Identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective- Identify a new requirement/feature built as a Customization or a Product Built- To cross reference against multiple implementation and find an existing re-usable solution and/or purpose efficient solutions- Team Management- Project & Task Planning- Built and groom team members for skills, knowledge and exposure- Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to LOS/Lending Software Solutions.- Collaborate with stakeholders to gather and document detailed business requirements.- Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams.- Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models.- Facilitate the design and development of software solutions that align with business goals, ensuring consistency with technical requirements.- Support project planning activities, including budgeting, forecasting, and variance analysis.- Perform risk analysis to identify potential obstacles and propose mitigation strategies.- Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements.- Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder Skills :- 7+ Years- Team Building & Training- Project/Sprint Planning and Resource Allocation- Project Management Tools - Jira/Zoho Projects- Agile Processes- Excellent communication both verbal/written- Customer Relationship Management- Technical Knowledge - Basic knowledge on components of Software-Hardware-Network Integrations knowhow- Experience with tools such as Ms Office, Google Workspace, Jira, Postman, Draw.io and Figma (ref:hirist.tech)

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