Hotfoot - Senior Business Analyst

4 weeks ago

Chennai, Tamil Nadu, India HOTFOOT TECHNOLOGY SOLUTIONS PRIVATE LIMITED Full time

Roles And Responsibilities :

- Manage the team for the Delivery and also have individual contribution for complex tasks.

- Should be the escalation point for the customer and manage the customer experience.

- Play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks

- Possess knowledge and be a SME in areas of Software Development Lifecycle - BA Skills and/or Lending Domain, which would be then complemented by the knowledge gained from the Hotfoot Product offerings.

- Work closely with Department head and plan product roadmaps, team structuring and process improvements.

- Identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective

- Identify a new requirement/feature built as a Customization or a Product Built

- To cross reference against multiple implementation and find an existing re-usable solution and/or purpose efficient solutions

- Team Management

- Project & Task Planning

- Built and groom team members for skills, knowledge and exposure

- Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to LOS/Lending Software Solutions.

- Collaborate with stakeholders to gather and document detailed business requirements.

- Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams.

- Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models.

- Facilitate the design and development of software solutions that align with business goals, ensuring consistency with technical requirements.

- Support project planning activities, including budgeting, forecasting, and variance analysis.

- Perform risk analysis to identify potential obstacles and propose mitigation strategies.

- Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements.

- Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder Skills :

- 7+ Years

- Team Building & Training

- Project/Sprint Planning and Resource Allocation

- Project Management Tools - Jira/Zoho Projects

- Agile Processes

- Excellent communication both verbal/written

- Customer Relationship Management

- Technical Knowledge - Basic knowledge on components of Software-Hardware-Network Integrations knowhow

- Experience with tools such as Ms Office, Google Workspace, Jira, Postman, Draw.io and Figma

(ref:hirist.tech)

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