Hotfoot - Business Analyst - Loan Management System

Role this role we are looking for Team Members:

- SME at functional knowledge of Loan Management, GL applications.

- Deep expertise in Loan Management applications.

- Experience in SDLC and detailed documentation.

Location : Chennai.

Reporting to : Department Head.

Role & this role the employee is expected to be a key contributor to the product development phase of the new products in Loan Management area. In this role the employee is expected to manage the team for the Delivery and have individual contribution for complex tasks. The employee is expected to play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks. Using the experience identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective. Ability to identify a new requirement/feature built as a Customization or a Product Built Ability to cross reference against multiple implementation and find an existing re-usable solution and/or purpose efficient solutions.

Team Project & Task Planning.

- Built and groom team members for skills, knowledge and exposure.

- Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to Lending Software Solutions.

- Collaborate with stakeholders to gather and document detailed business requirements.

- Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams.

- Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models.

- Facilitate the design and development of software solutions that align with business goals, ensuring consistency with technical requirements.

- Support project planning activities, including budgeting, forecasting, and variance analysis.

- Perform risk analysis to identify potential obstacles and propose mitigation strategies.

- Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements.

- Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder updates.

Key Collaborate with business stakeholders, product owners, and technical teams to gather, document, and analyze requirements for the Loan Management System.

- Understand end-to-end loan lifecycle processes including loan origination, credit appraisal, disbursement, repayment, restructuring, delinquency, and closure.

- Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

- Conduct gap analysis between business requirements and existing LMS capabilities, proposing enhancements or new features as needed.

- Work with development and QA teams to ensure accurate implementation of requirements.

- Support system configuration, testing (UAT, SIT), and production rollout activities.

- Liaise with compliance and risk teams to ensure the LMS adheres to regulatory standards and industry best practices.

- Create process flows, wireframes, and documentation to simplify complex requirements.

- Act as the subject matter expert (SME) on LMS-related initiatives, providing guidance to stakeholders and technical teams.

- Conduct training sessions and workshops for business users to enable effective use of the system.

- Monitor system performance, user feedback, and identify opportunities for process improvement.

Required Skills & 5- 8 years of experience as a Business Analyst, with at least 3 years in the banking/financial services sector.

- Hands-on experience with Loan Management Systems (e.g., FinnOne, Oracle FLEXCUBE, Temenos, Finastra, or similar).

- Strong understanding of lending products such as personal loans, home loans, auto loans, SME lending, and credit cards.

- Familiarity with regulatory and compliance requirements in the lending domain (RBI/SEBI guidelines or global equivalents).

- Proficiency in preparing BRD, FRD, use cases, user stories, and test cases.