Client Services Manager
1 week ago
Company Description
Welcome to ZoomMantra Productions, a premier Creative Content Production House based in Mumbai. We specialize in Video, Photography, and A+ Content, and are authorized service partners for marketplaces like Amazon, Flipkart, and more. With a state-of-the-art studio and an experienced team, we offer complete end-to-end solutions to elevate brand presence through visual storytelling.
Role Description
This is a full-time on-site role for a Client Services Manager at ZoomMantra Productions in Mumbai. The Client Services Manager will be responsible for ensuring customer satisfaction, managing client services, utilizing analytical skills for data interpretation, maintaining seamless communication with clients, and providing exceptional customer service.
Qualifications
- Customer Satisfaction and Client Services skills
- Generating business from existing clients and new leads
- Getting work done from various department and upsell
- Analytical Skills for data interpretation
- Strong Communication and Customer Service abilities
- Proven experience in client relationship management
- Ability to multitask and prioritize effectively
- Detail-oriented with excellent organizational skills
- Experience in the creative industry is a plus
- Bachelor’s degree in Business Administration or related field
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