Customer Service Representative

5 days ago


Dombivli, India Bespoke Realty Full time

Overview:
The Customer Relationship Manager in Real Estate plays a crucial role in ensuring high levels of satisfaction and loyalty among high net worth clients. They are responsible for managing client relationships, providing exceptional service, and fostering long-term connections to drive sales and maintain brand reputation.

**Responsibilities**:

- Build and maintain strong relationships with real estate clients
- Understand client needs and provide personalized solutions
- Ensure seamless communication and coordination between clients, sales, and marketing teams
- Resolve client issues and escalations effectively and promptly
- Manage and update client databases and CRM systems
- Collaborate with the sales team to meet client satisfaction and sales targets
- Coordinate and oversee client events and networking activities
- Stay updated on real estate market trends and industry developments
- Prepare regular client reports and feedback analysis
- Develop and implement customer retention strategies
- Drafting of cost sheets, agreement execution and post sales collections activities
- Onboarding of clients at site and be their first point of contact at site
- Ensure compliance with industry regulations and standards
- Conduct client satisfaction surveys and gather feedback

**Qualification**:

- Bachelor s degree in Business Administration, Marketing, or related field
- Proven experience in customer relationship management within the real estate industry
- Demonstrated success in managing high net worth clients
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- In-depth understanding of real estate market trends and customer preferences
- Proficiency in CRM software and Microsoft Office suite, preferable Sell.do CRM
- Ability to work effectively in a fast-paced, dynamic environment
- Exceptional organizational and time management skills
- Keen attention to detail and accuracy
- Ability to maintain confidentiality and professionalism at all times
- Proactive and results-driven mindset
- Flexibility to travel and attend client meetings and events as needed
- Professional certifications in customer relationship management is a plus
- Fluency in Marathi is advantageous

Pay: ₹10,000.00 - ₹30,000.00 per month

**Experience**:

- Customer relationship management: 1 year (required)
- Real estate: 1 year (required)

Work Location: In person



  • Dombivli, India Ingersoll Rand Full time

    Position Objective:The position will manage the customer experience in India by handling and supporting all operational transactions within the assigned territory. They will coordinate the order flow activities across departments and geographical locations in order to ensure we meet our commitments to the customer. Business details - Power ToolLocation-...

  • Customer Service

    2 weeks ago


    dombivli, India LaSTiG Full time

    LaSTiG is an insurance provider committed to reliability and personalized service, offering innovative and comprehensive coverage options tailored to meet individual needs. The team at LaSTiG is dedicated to providing peace of mind and financial security through experienced professionals. At LaSTiG, prioritizing your protection is our...


  • Kalyan-Dombivli, Maharashtra, India Nextus Global Services PVT LTD Full time

    Must have excellent communication and skills to handle sales and customer service work with an international client. - Should have to handle all the clients, details and process smoothly. - Handle Customer's Inbound And Outbound Calls For Customers Outside India. - Solving Queries, Telling Them About Products / Offers / Services. - Night Shifts. - High...


  • Dombivli, India LTIMindtree Full time

    Job Description:Experience: 1 – 6 yrsLocation: Bangalore - Hebbal (WFO)/ 24/7 shiftNotice period: Immediate to 15 daysRole – Customer Service Associate (CSA)Summary:The role involves providing 24/7 support customer support across phone, chat and webcase for a global client. The candidate needs to have excellent communication skills and an aptitude for...

  • Sales Representative

    4 months ago


    Dombivli, India Payal Marble Industries Full time

    Payal Marble Industries I need a salesman who has quite good experience in handling customers and maintaining good relations with them. Required education should be atleast 12th Pass and having a experience of more than 2 years Good communications skills required Gender requirement: - Male Salary range: - 15000-20000 Incentives will be provided based...

  • Sales Representative

    4 months ago


    Dombivli, India Payal Marble Industries Full time

    Payal Marble Industries I need a salesman who has quite good experience in handling customers and maintaining good relations with them. Required education should be atleast 12th Pass and having a experience of more than 2 years Good communications skills required Gender requirement: - Male Salary range: - 15000-20000 Incentives will be provided based...


  • Dombivli, India HR Enterprises(Franchise of Wellness Forever) Full time

    **Responsibilities and Duties**: - Check prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient. - Dispense the medicines as per the prescription. - Bill the medicines dispensed and collect cash. - Check the expiry date and batch number of the medicine and compare it with the bill entry. -...


  • Dombivli, India The Tiny Rocket Group Full time

    **Do you speak Hindi & English? Interested in Customer Service job?** **Great opportunity to be a part of growing IT company!** **For telephonic interview, Call us: 8369644252** 1. Client relationship management & business development. 2. Call to identify potential leads and convert 3. Handle queries of existing customers **Skill(s) required**: 1. Good...


  • Dombivli, India MyVity Full time

    MyVity has revolutionized the way parents and schools capture these precious moments, ensuring that the memories of children's lives are preserved in the most meaningful and innovative ways. At MyVity, we harness the power of advanced AI technology to craft personalized memory books. We offer an automated solution that requires minimal effort from the...


  • Dombivli, India Connectwell Industries Pvt. Ltd. Full time

    We are hiring for CSA ( Customer Service Associate) for Connectwell Industries Pvt. Ltd. Location : Dombivali Qualification: Any Graduate Experience: 3-6 Years **Job Description**: - Order Management - Customer Management - Sales - MIS reports - Collection Management - Post Sales Shipment / Customer grievance redressal - Proficient in Advance Excel and...


  • Dombivli, India Connectwell Industries Pvt. Ltd. Full time

    We are hiring for CSA ( Customer Service Associate) for Connectwell Industries Pvt. Ltd. Location : Dombivali Qualification: Any Graduate Experience: 3-6 Years **Job Description**: - Order Management - Customer Management - Sales - MIS reports - Collection Management - Post Sales Shipment / Customer grievance redressal - Proficient in Advance Excel and...


  • Dombivli, India PyjamaHR Full time

    **Responsibilities**: - Conduct outbound calls to prospective clients. - Ensure exceptional communication skills, particularly in fluent English. - Deal directly with U.S. customers, addressing inquiries and providing information as necessary. - Collaborate with team members to optimize lead generation efforts and achieve collective...

  • Medical Representative

    4 months ago


    Dombivli, India Aushadhi Bhavan Full time

    1. You will be entitled to take Holiday on Sunday as a weekly off and other Holidays as specified by the Management every year. 2. You will call on Doctors of all Streams, Stockiest, Retailers and Medical Institutions in your area to propagate Aushadhi Bhavan’s Products, to book orders & to see that the same are executed. 3. You shall have to submit your...


  • dombivli, India Savvy Search Full time

    Job Description: 1. Contact potential or existing customers to inform them about a product or service (Target 100 to 150 calls daily) 2. Influences customers to buy or retain product or service. 3. Answer questions about products or the company 4. Ask questions to understand customer requirements and close sales 5. Direct prospects to the field...


  • Dombivli, India Savvy Search Full time

    Job Description: 1. Contact potential or existing customers to inform them about a product or service (Target 100 to 150 calls daily) 2. Influences customers to buy or retain product or service. 3. Answer questions about products or the company 4. Ask questions to understand customer requirements and close sales 5. Direct prospects to the field sales...


  • dombivli, India Savvy Search Full time

    Job Description: 1. Contact potential or existing customers to inform them about a product or service (Target 100 to 150 calls daily) 2. Influences customers to buy or retain product or service. 3. Answer questions about products or the company 4. Ask questions to understand customer requirements and close sales 5. Direct prospects to the field sales...


  • dombivli, India VistaWork Full time

    The Front Desk Representative is responsible for creating and maintaining a vibrant, inclusive, and productive community within the co-working space. This role involves building relationships with members, organizing events, managing the space, and ensuring overall member satisfaction. Responsibilities: Community Building: Actively engage with members to...


  • Dombivli, India Stallion IT Securities Worldwide Pvt. Ltd Full time

    Develop sales opportunities by researching and identifying potential accounts. - Qualify the lead on the BANT criteria (Budget, Authority, Need, and Time Frame). - Analysis of the Leads - Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc. - Responsible for exceeding revenue...


  • dombivli, India Hem Securities Ltd. Full time

    Job Purpose: The purpose of this role is to acquire new clients and increase engagement of existing client by providing complete financial planning solutions to them basis their risk and reward appetite keeping in mind the revenue targets of the branch. Roles and Responsibilities: 1. Responsible for cross selling various financial products like...


  • Dombivli, India Universal Experts Full time

    We are seeking a skilled and experienced RO (Reverse Osmosis) Service Technician with 2-3 years of hands-on experience in the relevant field of RO plant handling, service, operation, and maintenance. As an integral part of our team, you will be responsible for ensuring the efficient operation and maintenance of RO systems, delivering high-quality service to...