Helpdesk Executive
2 months ago
- Responding to and resolving user issues and service requests via phone email or in person
- Logging all helpdesk interactions and documenting solutions in a ticketing system
- Performing technical troubleshooting to resolve hardware and software issues
- Coordinating with the housekeeping & Technical team to escalate unresolved issues and ensure timely resolutions
- Maintaining regular updates on related queries
- Participating in the development and improvement of helpdesk procedures and documentation
- Collaborating with vendors to facilitate repairs and replacements
- Bachelors degree in any field
- Proven experience in a helpdesk role
- Demonstrated proficiency in using helpdesk software and ticketing systems
- Excellent communication and interpersonal skills
- Ability to prioritize and manage multiple open cases at one time
- Problemsolving skills with a focus on delivering exceptional customer service
- Experience in providing support within a property is preferred
- Availability to work flexible hours and participate in an oncall rotation if necessary
customer service,communication skills,documentation,ticketing
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Helpdesk Executive
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Helpdesk Executive
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IT Helpdesk Executive
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Helpdesk Executive
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Bengaluru, Karnataka, India Vitage Systems Pvt Ltd Full timeJob Title: Associate Helpdesk Executive Location: Bangalore Position Type: Full-Time Pay Range: 3 LPA Role Overview: As a Associate Helpdesk Executive, you will be the primary point of contact for our European customers, ensuring exceptional support and service delivery around the clock. **Responsibilities**: Resolve customer queries and issues related...
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Helpdesk Executive
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Bengaluru, Karnataka, India JLL Full timeJLL supports the Whole You, personally and professionally. “Executive Helpdesk Services ” **What this job involves**: POSITION GOALS To Assist & Soft Services in accordance with comprehensive IFM contract between JLL & Shell KEY RESPONSIBILITIES The Executive must be a team player and work with other members of the team to meet other members of the...
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Helpdesk Executive
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Helpdesk Operations Specialist
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Bengaluru, Karnataka, India Technique Control Facility Management Pvt Ltd Full timeJob SummaryThe Helpdesk Executive plays a pivotal role in ensuring seamless operations within the facility. They are responsible for addressing all property-related issues, responding to user inquiries, and maintaining a high level of customer satisfaction.Key ResponsibilitiesRespond to and resolve user issues and service requests via phone, email, or...
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Helpdesk Support Specialist
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Helpdesk Operations Specialist
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Bengaluru, Karnataka, India Technique Control Facility Management Pvt Ltd Full timeJob SummaryWe are seeking a skilled and dedicated Helpdesk Executive to join our team at Technique Control Facility Management Pvt Ltd. The successful candidate will play a critical role in providing exceptional customer service and ensuring smooth operations within the facility.Key ResponsibilitiesRespond to and resolve user issues and service requests in a...
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Helpdesk Operations Specialist
2 weeks ago
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Helpdesk Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Technique Control Facility Management Pvt Ltd Full timeJob SummaryWe are seeking a highly skilled Helpdesk Executive to join our team at Technique Control Facility Management Pvt Ltd. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer Service: Respond to and resolve user issues and service requests via phone,...
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Helpdesk Executive
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Helpdesk Executive
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Helpdesk Executive
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Helpdesk Executive
2 months ago
Bengaluru, India Technique Control Facility Management Pvt Ltd Full timeOverviewThe HelpdeskExecutive plays a crucial role in providing Admin support andensuring smooth operations within the facility. They areresponsible for addressing all property related issues respondingto user inquiries and maintaining a high level of customersatisfaction.KeyresponsibilitiesResponding to andresolving user issues and service requests via...
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Helpdesk Executive
6 months ago
Marathahalli, Bengaluru, Karnataka, India Borderless Access Full time**Designation**: Helpdesk Support - Customer Success **Location**: Bangalore **Company Brief: Borderless Access Limited** Borderless Access is an award-winning digital market research product and solutions company. Driven by technology and consumer analytics, we provide access to experiences and life moments of engaged consumers and niche audiences, to...
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Transport Helpdesk Executive
5 months ago
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Helpdesk Executive
1 week ago
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Help Desk Executive
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Bengaluru, Karnataka, India KINGDOM INDIA Full time**Help Desk Reception Executive (**Knowledge of Mygate app is necessary. Experience as helpdesk in any apartment or villa complex required.) - **Customer service**: Greeting clients and visitors, answering phones, and providing directions - **Administrative tasks**: Copying, taking notes, and sorting mail - **Booking and scheduling**: Managing bookings for...
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Helpdesk Senior Associate
5 months ago
Bengaluru, India NTT DATA Full timeJob Description Req ID: 285367 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore, Karnātaka (IN-KA), India...