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Technical Account Manager
2 months ago
## About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.
We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St.
Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork.
From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.
Visit us at [Netskope Careers]). Please follow us on [LinkedIn]) and [Twitter]).## About the Position
Our Technical Account Managers (TAMs) at Netskope are core to shaping the experience of our strategic customers and are responsible for driving all facets of technical success across the customer journey with the Netskope Cloud Security platform.
As a Netskope TAM, you will partner with the customer team to understand their business goals, their cybersecurity strategy, cloud maturity and technical architecture.
In conjunction with your Customer Experience colleagues, you will begin planning for success during Activation, the first step in the customer journey.
The next steps of Adoption and Operationalization are achieved through the creation and execution of a customer-specific value realization plan, which is aligned to the customers business goals and security strategy.
TAMs work alongside the customer team and their Netskope counterparts to drive the execution of this plan; proactively providing the customer with best practice advice, technical knowledge, enablement, and resources that will help the customer derive full value from their Netskope solution.
As a trusted technical advisor to the customer, you will be able to align their business and security goals to the Netskope platform roadmap; provide feedback into the product development process on behalf of your customer; and guide the customer towards new features and enhancements that will help them meet those goals.
## Job Requirements
- 5 years of experience as a Professional Services Consultant/Technical Account Manager with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
- Excellent knowledge and prior experience with selling network security technologies including but not limited to: Proxies, NG Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption gateways
- Must be proficient in English/ speaking and writing
- Bachelor's degree (BSCS or equivalent) preferred
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