IndiGo - Assistant Manager - Customer Experience - NPS (5-8 yrs)

The Assistant Manager for Net Promoter Score (NPS) is responsible for overseeing and implementing strategies to measure and improve customer satisfaction and loyalty. The role involves analyzing NPS data, identifying trends, and collaborating with cross-functional teams to enhance overall customer experience. The ideal candidate should possess strong...

This role is very hands-on and may require long-working hours.- This role is for US timezone - 5PM - 3AM- Location is Gurgaon (in-office role)This role is +1 to founders - we have grown rapidly based on exceptional merchant experience and referrals. We are looking for a merchant experience lead to work across onboarding, support and CSM functions to ensure...

This role is very hands-on and may require long-working hours. This role is for US timezone 5PM 3AM Location is Gurgaon (inoffice role)This role is +1 to founders - we have grown rapidly based on exceptional merchant experience and referrals. We are looking for a merchant experience lead to work across onboarding, support and CSM functions to ensure...

Position: Product Marketing Manager (PMM)Location: Gurugram , HaryanaJob Type: Full-timeResponsibilities:1. Develop and execute go-to-market strategies to launch and promote the new digital insurance marketplace.2. Collaborate with cross-functional teams including product development, sales, and marketing to define product positioning, key messaging, and...

Trade Marketing Manager - FMCG (4-8 yrs)Key responsibilities of the role are :- Support in Development of a high impact trade marketing plan to achieve defined business objectives across existing & new product launches- Formulate promotions and engagement activities in line with budget & brand guidelines- Ensure effective execution of engagement plans across...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.KRAs :- Work with our existing merchants on their problems (own NPS) and help them...

Category Manager Category Manager - Job Description1. Insight Generation and Sales Target Achievement:- Develop and deliver insights crucial for meeting sales targets.- Utilize forecasting systems to guide Leadership, Sales, Finance, and Demand Planning on future activities' impact.2. Performance Reporting and Strategy Influence:- Provide best-in-class...

The Social Media Manager will administer the company's social media marketing and advertising and will lead a team of AM's, TL's, Quality & Executives and will be reporting to the Director (CX) Excellent written and oral communication skills Required to handle Twitter, Instagram, Facebook, LinkedIn, etc handle with a high user base (6.1+ lac fans &...

The Social Media Manager will administer the company's social media marketing and advertising and will lead a team of AM's, TL's, Quality & Executives and will be reporting to the Director (CX)- Excellent written and oral communication skills- Required to handle Twitter, Instagram, Facebook, LinkedIn, etc handle with a high user base (6.1+ lac fans &...

Job Description:- The Regional Sales Manager will manage and execute all the sales activities for the brand - devising sales plan and budget, justifying the plan to upper management, sales collaterals, sell to customer needs, building strong customer connects on-ground and identify emerging audience for our products.- Director of Business Development who...

Position Title - Vertical Head - Business Technology - Airport Operations and Customer Service (AOCS) - Airlines - GurgaonCompany Name - IndiGo AirlinesWork Mode - WFO (All 5 days Mandatory)Job Location - GurgaonQualification & Experience:- Graduate / Post Graduate ideally as Engineer with relevant Business Technology Experience- Should have experience more...

Position: Product Marketing Manager (PMM)Location: Gurugram , HaryanaJob Type: Full-timeResponsibilities:Develop and execute go-to-market strategies to launch and promote the new digital insurance marketplace.Collaborate with cross-functional teams including product development, sales, and marketing to define product positioning, key messaging, and target...

Manager - Customer Success As the Manager of Customer Success you will be responsible for ensuring the success and satisfaction of our clients. This role involves overseeing a team of customer success representatives, developing strategies to improve customer experience, and collaborating with other departments to address customer needs and concerns. The...

The position should be capable to partners with business leadership to provide strategic guidance and analytic/decision making support for evaluating and prioritizing new business ideas, providing the leadership, management and vision to ensure that the organization has the necessary and appropriate financial direction, operational controls, administrative...

KRA's:- Engage with existing merchants and help them drive maximum value of product. - Directly responsible for retention, product adoption, NPS and subscriber growth for merchants. - Responsible for new brand logo acquisitions via referrals and outbound.- Be a product evangelist in DTC communities and webinars. - We would encourage MSMs to write product...

KRA's: Engage with existing merchants and help them drive maximum value of product. Directly responsible for retention, product adoption, NPS and subscriber growth for merchants. Responsible for new brand logo acquisitions via referrals and outbound. Be a product evangelist in DTC communities and webinars. We would encourage MSMs to write product case...

Manager - Customer Success As the Manager of Customer Success you will be responsible for ensuring the success and satisfaction of our clients. This role involves overseeing a team of customer success representatives, developing strategies to improve customer experience, and collaborating with other departments to address customer needs and concerns. The...

Job Overview: We are actively seeking a dedicated and experienced Supply Chain Manager to join our growing organization. With minimum 5 years of relevant experience, the ideal candidate will play a pivotal role in optimizing our agricultural supply chain operations, ensuring the timely procurement of raw materials from farmers and delivering high-quality...

Vertical Head - Business Technology (IT Delivery Specialist) - Flight Operation - Airlines - GurgaonJob Location - GurgaonWork Mode - WFO (All 5 days)Background to the roleLooking for a Techno Commercial profile with prior experience in managing Flight Operations vertical in a large airline or IT delivery specialist who can lead delivery as part of Business...

About Us:- 's mission is to push the boundaries of innovation in spatial computing and augmented reality and be the partner of choice for sales enablement via XR tech for retail brands.- We aim to innovate and create more products and solutions in the future for different B2C brand verticals to existing set of automotive, fashion and home decor.- In essence ...