IndiGo Airlines

1 month ago


Gurgaon, Haryana, India iimjobs Full time

Position Title - Vertical Head - Business Technology - Airport Operations and Customer Service (AOCS) - Airlines - Gurgaon

Company Name - IndiGo Airlines

Work Mode - WFO (All 5 days Mandatory)

Job Location - Gurgaon

Qualification & Experience:

- Graduate / Post Graduate ideally as Engineer with relevant Business Technology Experience

- Should have experience more than 15+ years working in similar technologies either directly with Airport Operations / Airlines / Aviation or in Technology companies supporting Airport Operations / Airlines / Aviation.t

Roles & Responsibilities

- Business Engagement Manager with skills required

- Airport Initiatives / Travel Domain experience, PSS experience , Digi Yatra , International station setup, Regulatory Processes

- Airport and Airline Processes like SBD, KIOSK, Security, Boarding, Departure, Arrival, Baggage, RAMP, Security , Mishandling of baggage and Weight n Balance deep knowledge

- Gen AI knowledge and to integrate with in Airport systems

- Should be able to manage Business - RFP, Contracts, supplier evaluation / business case preparation/providing Solutions.

- Project management for large project/ Managing internal and external teams.

- Excellent Project Management Skills

- Should be able to manage Sr. Business Leadership and should be SME on the business processes

- Suggest process improvement and optimization opportunities.

- Manager will be responsible for implementing and managing the change request process.

- He/she will ensure that any changes to the scope / requirements baseline should be managed while balancing business and technology workload and delivery timelines.

- Candidate should be responsible for building high level estimates and timelines in coordination with business and technology team and secure sign offs on these estimates by all relevant stakeholders.

- Manager needs to develop a thorough understanding of the business domain assigned to and also end to end processes and associated workflows

- He/she will be responsible for assigning priorities to IT projects and work with the business on behalf of IT to conceptualise the solution for development by the IT team supported by business

- The solution manager needs to ensure that solution is scoped correctly and translated into business requirements. He/she needs to also ensure that requirements are managed using standards during entire lifecycle of the project

- Manage domain specific demand while also balancing if needs and priorities for new

- Manage Portfolio- baseline should be managed while balancing business and technology workload and delivery timelines

- Capability to handle multiple departments

- Should be a Multitasker

- Experienced business analyst with good documentation skill

- SQL basic knowledge

- People management skill

- Coordinate with remote development teams.

- Co-ordinate with different client groups on getting the service rolled out in multiple environments (SYS/INT/PVS)

- Continuously evaluate the industry best practices and educate customer (swagger specifications for RESTful APIs etc.,)

- Continuously monitor

- The coding standards and best practices and upgrade accordingly- upgrade / create new reusable framework components

- Accountable for ensuring the business and technical architecture of the delivered solution matches customer technical and functional requirements, and commits to Customer Success (realization of business benefit)

- Participates in the development of additional consulting opportunities within the customer base
Strengths & Eligibility

- Excellent Collaborator

- Excellent & Effective collaboration within team.

- Decision Maker - Result oriented decisions yielding positive outcome.

- Leadership Qualities - Guides team and take ownership of tasks - End to End.

- Knowledge & Innovation

- Good Knowledge on IATA standards.

- Capable to Analyze New Ideas and convert them to solutions.

- Analytical thinker, fast Lerner with excellent grasping power.

- Good knowledge of airlines business


  • IndiGo Airlines

    3 weeks ago


    Gurgaon/Gurugram, India IndiGo Full time

    Role : Director/Head - Technology - IndiGo's Loyalty Program Work Mode : Work from office (All 5days, Mandatory) Job Location : Gurgaon Job Summary : The Loyalty Technology Head will lead and manage all technological aspects of IndiGo's Loyalty Program. This role requires a deep understanding of product lifecycle management, enterprise...


  • Gurgaon, India Indigo Airlines Full time

    Ensure crew training / roster plans are implemented in adherence to DGCA regulations as well as the Indigo Airlines defined policies. The complexity of maintaining these training plans / rosters especially with large crew numbers will form the most challenging aspect of this position. - Schedule monthly/ quarterly / long term crew roster / training planning...


  • Gurgaon, India Indigo Airlines Full time

    Ensure crew rosters are planned in adherence to DGCA regulations as well as the Indigo Airlines defined policies. The complexity of maintaining these planned rosters especially with large crew numbers will form the most challenging aspect of this position. - Maintain communication with internal and external vendors to ensure smooth delivery of crew rosters...


  • Gurgaon, India Indigo Airlines Full time

    Ensure that team members record delays for all delays on IndiGo Network in timely order. - Working in 24X7 shift and ensuring that all delays are correctly recorded and maintain list of discrepancy and pending delays. - Daily data on delays to be complied and shared with all operational department’s that will facilitate AM- DMC for regular delay meetings...

  • Business Analytics

    1 month ago


    Gurgaon, India Indigo Airlines Full time

    Minimum 5 years of hand's on experience on Power BI (Desktop and Service), Power Query & SSAS along with Multidimensional Model and DAX - Create dashboards and interactive visual reports using Power BI. Experience in working in on all types of data connection i.e. Import, Direct query & Live connections. Understanding of Tableau will be an added advantage. -...

  • Data Analytics

    4 weeks ago


    Gurgaon, India Indigo Airlines Full time

    **This role involves: - Experience of working in Microsoft BI stack with Power BI, SSMS, SSAS, SSRS, SSIS. - Must be proficient in writing complex SQL Queries. - Understand business requirements in BI context and design data models to transform raw data into meaningful insights. - Power BI Report development. Knowledge of UI/UX development - Building...

  • IndiGo Airlines

    5 days ago


    Gurgaon, India IndiGo (InterGlobe Aviation Ltd) Full time

    Job descriptionRole: Data Science - HRThe Role and What You'll Do:We are currently seeking a highly skilled Data Scientist to join our HR Analytics Data Science efforts and help deliver on HR strategy and objectives. In this role, you will play a crucial part in shaping the future of our platform by applying advanced data science techniques to improve...


  • gurgaon, India IndiGo (InterGlobe Aviation Ltd) Full time

    Job SummaryIndiGo, India's leading passenger airline, renowned for its commitment to low fares, punctuality, and exceptional customer experience, is hiring for Lab 37, a pioneering team dedicated to innovation and technological advancement. As a Principal Data Scientist within Lab 37, you will lead the strategic vision and execution of cutting-edge AI/ML...


  • Gurgaon, India Indigo Airlines Full time

    **Job Responsibilities: ** - Ensure to Complete Documentation as per DGCA Guidelines. - Coordinating with Pilots for required documents. - Reading through the Company & regulatory documents, understanding for review and implementation. - Following eGCA process for Trainers/ Flight Dispatchers submissions and escalation for discrepancies. -...


  • Gurgaon, India Indigo Airlines Full time

    AIMS update for various planning activities including relocation flights, dummy flights, leaves, etc. - Crew Category/ Leave Category contract update in AIMS for all leave programs. - Relocation under various Admin Notices for Captains and First Officers. - Close coordination with Admin services for hotel accommodation and HHG transfers in line with the...

  • Invoice Processing

    1 month ago


    Gurgaon, India Indigo Airlines Full time

    **Roles and Responsibilities** - To process foreign vendor Invoices related to purchase/Repair/Warranty/BFE and ensure submission of related freight bill to finance within 7 days from the date of receipt to IGO - To monitor payment status and follow up with finance for timely payment to all the foreign vendors - Working on non-invoice report every quarter...


  • Gurgaon, India Indigo Airlines Full time

    Should be SME on O365 and Having knowledge of exchange servers, Teams and SharePoint. Should have deep Understand of Mail flow on prem and O365. - Good Understanding on AD services and cloud connect. - Exchange Admin with knowledge in Advanced Administration of Exchange Server 2019 and Teams with good understanding of Mail-flow/SMTP, Monitoring, Reporting,...


  • Gurgaon, India Indigo Airlines Full time

    Role: Executive - Pilot Training (DMS) **Job Responsibilities: - Maintaining electronic records of all crew documents. - Follow up for all Pilot training related documents. - Proper processing of documents, Corrective Training documentationand Pilots Joining Induction Session. - Follow up and closing of every day mails related to DMS within a specified...


  • Gurgaon, India Indigo Airlines Full time

    1. Create and modify documents using Microsoft Office. 2. Type and process word documents as needed. 3. Perform general executive duties to include 4. Develop and maintain an efficient electronic filing system. 5. Maintain and track requests sent by mail or telephonically by team or Pilot. 6. Assist with compilation/completion of necessary reports. 7....

  • Creative Designer

    1 month ago


    Gurgaon, India Indigo Airlines Full time

    **Objectives of this role: - Work on a wide range of projects and media, using various software programs to visualise and develop innovative graphic designs that meet business goals - Obtain input from managers to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client...


  • Gurgaon, India Indigo Airlines Full time

    Functional responsibilities 2. Outcall customers to provide resolution. 3. Coordinate with other departments - especially Airport, call center, and finance to resolve customer complaints and queries and provide resolution to customers. 4. Responding to the high volume of customer queries and complaints Behavioural competency 1. Eagerness to learn 2....

  • Executive

    1 day ago


    Gurgaon, India Indigo Airlines Full time

    **Role and Responsibility -** - To help or assist (pilots) and to keep things simple and in good coordination - To review Challenges, Feedbacks, Queries received from pilots and ensure immediate and appropriate closure. - To assist the leadership team with optimal decision making in the least possible time Take initiatives and organize pilot engagement...

  • Project Coordinator

    4 weeks ago


    Gurgaon, India Indigo Airlines Full time

    **Job Title: Executive - Project Coordinator** **Key Responsibilities**: - Coordinate and manage the execution of various projects, ensuring timely completion within budget and scope - Maintain project plans, schedules, and budgets, tracking progress and adjusting plans as necessary - Conduct regular project status meetings with stakeholders, communicating...


  • Gurgaon, India Indigo Airlines Full time

    **Role & Responsibilities** - Conduct thorough analysis of existing processes, systems, and workflows to identify potential bottlenecks. - Develop and implement strategies to drive digitization, automation, and process improvement initiatives. - Engage with senior stakeholders to understand their requirements, gather feedback, and review possible mitigations...

  • Associate Jto QA&ts

    4 weeks ago


    Gurgaon, India Indigo Airlines Full time

    Familiarization with: - CAME (Continuing Airworthiness Management Exposition) - MOE (Maintenance Organisation Exposition). - TPM (Technical Procedure Manual) - Familiarization with AMOS and learn to capture various types of data from the Modules as required in QATS. - Get familiar with various Reports, Forms, Inspection Schedules used in QATS. - Associating...