Support Executive

The Technical Support Executive / IT Support Executive, plays a crucial role in providing technical assistance and support to end-users. The primary responsibility is to troubleshoot problems, resolve technical inquiries, and ensure smooth operations. The role requires a deep understanding of various technologies, strong problem-solving skills, and excellent...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

Apply for BUSINESS SUPPORT EXECUTIVE, Career Progress Consultants in Cochin/ Kochi/ Ernakulam for 0 - 3 Year of Experience on

Application Support Executive Job description: SME who will be responsible for monitoring platforms and services, work with experienced architects, support on monitoring metrics, events and alerting, reporting and dashboarding.Key Responsibilities: Develop and refine support processes for improved customer experience. Generate reports with specific KPIs...

Technical Support Executive-VOIP This is a full-time on-site role as a Technical Support Executive located in Kochi. The Technical Support Executive will be responsible for day-to-day customer support and technical support, troubleshooting, and customer service for our solutions.ResponsibilitiesManage the implementation of Contact Centre projects,...

Customer Support Executive Location: KochiQualification: Graduate/Post GraduateExperience : 3 to 5 yearsMajor Job Responsibilities:Good communication skills in EnglishHandles incoming and outgoing callsRespond to customer queriesAdhere and follow on agreed KPI/TargetsProper escalation process should be followed on all complex cases where Associate may...

Customer Support Executive- Any graduates:- Have computer knowledge in excel:Handle customers querySalary: ₹8, ₹9,000.00 per monthAbility to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)Education: Higher Secondary(12th Pass) (preferred)

Job Title - IT Customer Support ExecutiveJob Location Cochin, KeralaFresher with Excellent communication skillL1 staff job description:Coordinating with Theatre operations team to solve L1 issuesEg:Basic POS troubleshooting.Coordinating with client IT team for basic configurations and troubleshooting.User access creation and modification.Coordinating with...

Non EngineeringPosted on Jan 03, 202- Kochi-Kerala***Minimum Required Experience : 2 yearsFull TimeSkills:- communication skills GDS knowledge Customer Management Airline Reservation Airline Ticketing Analytical Skills DescriptionRequirementWe are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of...

RequirementWe are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of working in Air Travel Industry will be an advantage. Effectively communicate with prospects and customers on Verteil's product updates and other initiatives. Identifying customer needs and helping customers use specific features....

Position - Customer Support Executive (Voice)No. of Openings - 6 (Freshers)Basic Qualification - ITI/Diploma/DegreeTechnical Qualification - Basic Computer knowledgeLocation - KochiShifts - 7 am To 4 pm /8 am to 5 pm/ 9 am To 6 pm/ 12 noon to 9 pm/ 1 pmto 10 pm/ 2 pm to 11 pm (Inbound)Salary - Starting 8,000/Month + OT (As per the company's...

E-Commerce Support Executive We are looking for a responsible eCommerce Support Executive to join our Global Ecommerce team. You will be responsible for offering unmatched customer service across all eCommerce platforms. Developing and implementing marketing strategies for effective eCommerce management will also be your responsibility. Your ability to...

Requirements:- Educational qualification: Graduate or Undergraduate. Excellent communication skills in English and Malayalam. Exceptional customer service skills with empathy and patience. Ability to address customer inquiries, resolve issues, and provide accurate information. Maintain a positive and professional attitude when interacting with customers....

Requirements:- Educational qualification: Graduate or Undergraduate. Excellent communication skills in English and Malayalam. Exceptional customer service skills with empathy and patience. Ability to address customer inquiries, resolve issues, and provide accurate information. Maintain a positive and professional attitude when interacting with customers....

Job OverviewProduct Support Tier3 individual contributor having good knowledge of product/applications support, IIS, Azure, SQL/PlSQL and understanding of ITIL frameworkProduct Support Tier3 having good knowledge of product/applications support,Essential Functions Provide level 3 support for internal and external end users for PC, server, application...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Achieve sales targets productively.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of...

Essential Functions Work with customers, L3 Support and project management teams to identify key project milestones and implementation timelines. When required escalate tickets/issues to T3 support team for the same, and connect with the relevant stakeholders to get them to closure. Perform troubleshooting and incident management for issues and ensure that...

Job Overview Product Support Tier3 individual contributor having good knowledge of product/applications support, IIS, Azure, SQL/PlSQL and understanding of ITIL framework Product Support Tier3 having good knowledge of product/applications support, Essential Functions • Provide level 3 support for internal and external end users for PC, server,...

We are looking for a responsible eCommerce Support Executive to join our Global Ecommerce team. You will be responsible for offering unmatched customer service across all eCommerce platforms. Developing and implementing marketing strategies for effective eCommerce management will also be your responsibility. Your ability to manage all online marketing...

Graduate (engineering will be added advantage or MBA marketing) with 2-5 years experience as sales coordinator and managing Proposals, RFPs and Tenders in enterprise solutions in IT/Software Products companies.Pay: From ₹550,000.00 per yearSchedule: Day shiftAbility to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before...