bpo/domestic call centre voice inbound outbound customer service

BPO/DOMESTIC CALL CENTRE (VOICE INBOUND CUSTOMER SERVICE) Qualification: Fresher's or experienced with minimum qualification of degree. Good communication Skills with fluency in Malayalam. Ready to work in rotational shift. Handling customer complaints and follow ups. Language Skill: Malayalam Work Location: Kochi Shift Time: Rotational shifts (Total 9...

We are looking for ambitious professionals with excellent communication skills and a great attitude for our voice to customer/agent support processes.Responsibilities Handles Inbound and outbound calls for the products and services offered by the company. Answering queries about products and services. Informing customers of upcoming promotions or...

Greetings from CII MCC,We are looking for a call Centre executiveJob Role: Solve customer queries, attending inbound calls,ReconciliationLocation :CochinSalary: Up to ₹12,500.00 per monthSchedule: Day shiftSupplemental pay types: Performance bonusEducation: Bachelor's (preferred)Speak with the employer

Duties & responsibilities: Initiate telephonic contact with students/parents data source in order to generate prospective clients for overseas studies and assign to respective branch counsellors for expert level call back. Interacting contacts via live chat, emails, social media, and direct inbound and outbound calls. Capture all important details of each...

Respond to Inbound callsMake outbound calls to potential customers based on a provided list or database.Have a good understanding of the products or services being offered in order to effectively communicate their features and benefits.Address customer inquiries and provide information about products or services.Conduct follow-up calls to existing customers...

Role - Domestic voice processlocation - kochi, kaloornotice period - Immediaterequirement - 12 or degreeSalary: Up to ₹18,000.00 per monthSchedule: Day shift Monday to Friday Morning shift Rotational shiftAbility to Commute: Ernakulam, Kerala (preferred)Ability to Relocate: Ernakulam, Kerala: Relocate before starting work (preferred)Speak with the employer

Roles & Responsibilities: Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. Educates customers on product offerings and services to improve their "online presence" and explains pricing and answers questions from customers building...

Samagra Progressive Learning Solutions P Ltd is An Entrepreneurial Training Organization, an initiative of renowned trainer Madhu BhaskaranThe Sales Executive of Samagra Progressive Learning Pvt ltd calls potential customers to sell digital courses and our premium community program over the phone to entrepreneurs who are looking for such training...

Roles & Responsibilities: Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. Educates customers on product offerings and services to improve their "online presence" and explains pricing and answers questions from customers building...

ProcessAssociateVoiceLocation:Infopark KakkanadKochiShift:Night(6:00 PM to 3:00AM)Salary: 15500to 17500WorkingDays: 5 days/week (Fixed Sat & Sunoff)ExcellentEnglish fluency both verbal andwritten.Weare in search of a dedicated and detailoriented Process Associateto join our Voice Operations team. The ideal candidate will excelin handling inbound and outbound...

Job description Job details - Customer Service - Voice Call (USA)Roles & Responsibilities: Work directly with customers via telephone to describe products and/or services. Identifies customer issues and provides appropriate solutions. Be willing to place 1050 calls per day reading a script and transferring calls if customer is interested. Be willing to...

Job Title: Call Center ExecutiveAs a Call Center Executive, your primary responsibility will be to handle inbound and outbound calls from customers in a professional and courteous manner. You will serve as the first point of contact for customers seeking assistance, information, or resolution to their inquiries or concerns.Key Responsibilities:1.Handle...

Make outbound calls to prospective customers using a provided list or database. Introduce products or services to potential customers and explain their features and benefits. Follow scripts and sales processes to engage customers and persuade them to take the desired action (such as making a purchase or scheduling a meeting). Handle inbound calls from...

Qualification - GraduateExperience - Fresher to 3 yearsLocation - Remote work Combine an effective sales approach, effective communication skills, and knowledge of sales management theory to develop a strategic sales program Manage and oversee all outbound sales activities, including lead generation, sales presentations, sales negotiations, and service sales...

Employees has to make 60 connected calls to customers both inbound and outbound and conversion of sales should be maximum and at least 30% minimum conversion rate.- experience should be 6 months to 1 year as counsellor Collect the due payment from students before resigning from CC campus. Training will be provided to you, so that you can learn our product...

Job description Handles incoming and outgoing calls Respond to customer queries in polite, friendly and professional manner. Take ownership of all cases until satisfactory solution is reached. Required to handle and infuse angry patient and to offer viable solution. Perform outbound calls for appointment confirmation, rescheduling, retention, online...

de l'offreRole & responsibilities: Should have very good Communication skills. Having hands of experience in BPO (Nonvoice/voice) would be an added advantage. Flexible to any shifts. Freshers with good communication can also apply.Preferred profile Should have hands on experience in Nonvoice. Very good in communication. Flexible to any shifts. Handled...

Job description Handles incoming and outgoing calls Respond to customer queries in polite, friendly and professional manner. Take ownership of all cases until satisfactory solution is reached. Required to handle and infuse angry patient and to offer viable solution. Perform outbound calls for appointment confirmation, rescheduling, retention, online...

Person Specification Any graduate having 34 years of experience in tele calling & handling customer relations KSA's (Knowledge, Skills and Abilities) Should possess hands on experience in making outbound calls to inform and promote on flats /villa and other services Excellent communication skills and strong command of the English language Data entry skills...

Responsibilities:Selling products on call, may have target.*inbound/outbound calls |good communication.*manage inbound/outbound costomer calls in a timely manner.*generate leads that develop into new costomers.*Gain comprehensive product /service knowledge and clarifying information wherever required.Salary: ₹8, ₹10,000.00 per monthBenefits: Internet...