Walk-in for Customer Service Voice Process at Hyderabad

1 week ago

Pune, Maharashtra, India Infosys BPM Full time

Greetings from Infosys BPM Ltd.,

We are hiring for Customer Service International Voice process.

Interested candidates can walk-in for an interview on 4th or 5th or 6th June at Hyderabad. Work location for this job role is in Pune.

Note: Please register your application using the below job link before attending the walk-in, mention the Candidate ID on top of your Resume.

Interview details:

Interview Time: 10 AM to 1:00 PM

Interview Date: 4th, 5th and 6th June 2024

Interview Venue: Near Wipro Circle, Infosys BPM Limited, Mantri Cosmos Building, Floor No. 10th, Financial District, Hyderabad, Telangana

Things to remember while entering the venue: Please wear masks & follow Covid protocols.

Documents to Carry:

  • Carry a Copy of print out your updated resume.
  • Carry any photo Identity proof (Aadhar Card / PAN Card/Driving License/Voters ID card/Passport).

Job Description for your reference:

Role Designation: Process Specialist

Job Location: Hinjewadi, Pune

Education Qualification: Any full-time graduation / Post Graduation

Shifts: 24*7 rotational shifts

Experience required: 2 to 4 years.

Process: International Voice Process

We are looking for talents with 2 to 4 years of International Voice Process experience. Talents should have graduation completion certificate (Degree) and mark sheets for onboarding.

Job Description:

  • Excellent communication skills to attend/resolve client issues on calls.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues.
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
  • Being proactive and show the utmost respect for customer's time.
  • Good time management, ensuring all contacts with customers add value.
  • Work from Office / No Hybrid or remote work can be provided

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

Regards,

Infosys BPM Talent Acquisition Team

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