Walk-in for Quality Auditor/Analyst-Customer Service Voice Process at Hyderabad
2 weeks ago
Greetings from Infosys BPM Ltd.,
We are looking for Quality Auditors/Analysts for an International Voice Process.
Interested candidates can attend an interview on 4th, 5th, or 6th June in Hyderabad. The work location for this job role is Pune.
Please register your application using the provided job link before the walk-in interview and ensure to include the Candidate ID on your Resume.
Interview details:
- Interview Time: 10 AM to 1:00 PM
- Interview Date: 4th, 5th, and 6th June 2024
- Interview Venue: Near Wipro Circle, Infosys BPM Limited, Mantri Cosmos Building, 10th Floor, Financial District, Hyderabad, Telangana
Remember to wear masks and follow Covid protocols on-site.
Documents to Carry:
- Updated resume printout
- Photo Identity proof (Aadhar Card, PAN Card, Driving License, Voters ID card, Passport).
Job Description:
Role Designation: Process Specialist (QA)
Job Location: Hinjewadi, Pune
Education Qualification: Any full-time graduation / Post Graduation
Shifts: 24*7 rotational shifts
Experience required: 3 to 4 years.
Process: International Voice Process
We are seeking individuals with 3 to 4 years of Quality Auditor experience in International Voice Process. Candidates must have a graduation completion certificate (Degree) and mark sheets for onboarding.
- Excellent communication skills
- Basic Knowledge of QA KPI and KRA (QC tools, fatal parameters, types of feedback)
- Comfortable auditing more than 50 calls daily
- Knowledge of certification and BQ
- Willingness to work in 24*7 office environment
- Analytical problem solvers to understand and resolve customer issues
- Strong problem-solving and quick thinking abilities
- Proactive with high regard for customer's time
- Effective time management for valuable customer interactions
- On-site work only, no remote options available
Pointers to note:
No laptops/cameras allowed at the venue due to security restrictions.
Original Government ID card is mandatory for Security Clearance.
Regards,
Infosys BPM Talent Acquisition Team
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Pune, Maharashtra, India Infosys BPM Full timeGreetings from Infosys BPM Ltd.,We are hiring for Customer Service International Voice Process.Interested candidates can walk-in for an interview on 4th or 5th or 6th June at Hyderabad.Work location for this job role is in Pune.Note: Please register your application using the below job link before attending the walk-in, mention the Candidate ID on top of...
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Pune, Maharashtra, India Infosys BPM Full timeGreetings from Infosys BPM Ltd.,We are hiring for Customer Service International Voice Process.Interested candidates can walk-in for an interview on 4th or 5th or 6th June at Hyderabad. Work location for this job role is in Pune.Note: Please register your application using the below job link before attending the walk-in, mention the Candidate ID on top of...
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