IN_RBIN_Assistant Manager_Service Network Manager

1 week ago


Jamshedpur, Jharkhand, India Bosch Full time
Job Description
Manage and grow the service / repair

business with the

Authorized Service Partners

in the defined territory.

  • Design of the optimal
service network

for the defined area & contract /certify external service partners where needed.
Communicate

& drive the terms and conditions with these service partners.

  • Establishing new authorized /
Bosch Service Center

where needed.

  • Driving improvements on
speed of repair

(2DR) by process excellence and

spare parts stock

excellence in service centers.

  • Implementing
digital solutions

of service for service centers & users as per initiatives of CSO/Region.

  • Implementing
new service offers

and business models with focus on user and traffic acquisition across

user segments

.

  • Follow-up
training progress

for service centers

  • Drive improvements on
NPS f

or service of Bosch power tools in the market.

  • Drive growth of
service-in-network share

of Bosch power tools in the market.

Qualifications

BE Engineering Electrical and Mechanical EngineeringMin. 4-8 years

Additional Information

  • Bachelor degree in business or engineering
  • >
4 (preferably >

6) years of experience in Sales or Marketing or After Sales Service

  • Experience in Industrial products market in country
  • Fluent in English and local language
  • Readiness for up to 50% travel time
  • Experience in business commercials, process digitalization is preferable.
  • Proficient in Data Analysis & visualization via tools like Excel, Power BI, etc.


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